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Data and store REST flow throw an error.

Hi All, Below is the error is coming when we execute the Discover and Store Data (REST) Flow. Could someone please assist on this. Failed to iterate on data stream: class java.lang.String cannot be cast to class com.snc.process_flow.stream.InputStrea...

Future dates showing in software model create date

Hello, I am having a quick question on "SAM Model creation date"When I opening the software model in SAM workspace its showing the 'created' date for future. I am not understanding why these dates are coming for future.  Even today its 19-02-2024 but...

SAM -SaaS Integration

Hi everyone, Does anyone worked on SaaS integration for Confluence?Whenever Im trying to get token from confluence , dialog box appers and says "This app requires access to a confluence site which you dont have access"Does anyone have any idea? Regar...

dhivyalaksh by Tera Contributor
  • 241 Views
  • 1 replies
  • 1 helpfuls

Software Entitlement Creation from Custom Table\Application

I have an application where we compile a lot of data related to software entitlement purchases and other supporting data.  There is enough data in this application to create the software entitlements.  Is there a way that I could create a UI Action t...

Goody6 by Tera Contributor
  • 281 Views
  • 1 replies
  • 0 helpfuls

Resolved! Assign an entitlement to all active users

Hi Community! We have some licenses that need to be assigned to all active users, regardless of a discovered installation.For example, we have a license for a browser extension on which we have no discovery, but I know that it is present on all end u...

Resolved! Exclude CIs from SAMP license use

It looks like Discovery that was run for ITOM is using SAMP license  Is there anyway to exclude a CI from SAMP - but still use it in ITOM ? - can you even exclude a complete CI class like Servers Currently in our DEV system I would actually just like...

Stu2025 by Tera Contributor
  • 841 Views
  • 6 replies
  • 4 helpfuls

Create Reserve Entitlement Best Practice

Hi, I'm looking to start creating reserve entitlements via the SAM workspace so that a products entitlements in Service Now reflect those, say, that are in the Microsoft Admin Portal. Are there any best practice guidelines available for using this fe...

Tony_H by Tera Contributor
  • 238 Views
  • 1 replies
  • 0 helpfuls
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