Is there a way to allocate users from the User Subscription table to an entitlement?

Gavin Pitner
Tera Contributor

‎01-09-2023 01:21 PM

I'm hoping this is already possible, but since I can't find any articles about it, I doubt it.

 

Is it possible to allocate/map users for a specific software subscription identifier to an entitlement in SAM Pro?

 

Otherwise, I'm left to do update sets and that's if the team responsible has time. It seems easier to allocate all users that report in for a SW (via an integration connector (Adobe/Microsoft)) to a entitlement for said SW.

0 Helpfuls
  • 525 Views
1 REPLY 1

Daniel Slocum
ServiceNow Employee
ServiceNow Employee

‎01-09-2023 04:08 PM

Hi Gavin,

Off the top of my head, this seems like it should be doable via the Remediation Options within the License Workbench. I know it works for standard installed software and I am thinking it should be available for hybrid SaaS as well. 

0 Helpfuls