IT Asset Management Content Request Process

apulito
Tera Contributor

Hello Everyone!

I need to ask ServiceNow for a New Content about lifecycle information. I read in the community that "New Content can be requested by submitting a Catalog Request via appropriate template (SAM Template) "
So this is the question --> which template should I use?

Thanks.

1 ACCEPTED SOLUTION

dreinhardt
Tera Sage

Hi @apulito,

 

the following KB article includes all available templates.

SAM Content Templates for Asset Management Content Request - Support and Troubleshooting

 

Best, Dennis

 

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.

View solution in original post

1 REPLY 1

dreinhardt
Tera Sage

Hi @apulito,

 

the following KB article includes all available templates.

SAM Content Templates for Asset Management Content Request - Support and Troubleshooting

 

Best, Dennis

 

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.