Hello Team, I am working on Microsoft O-365 Integration with ServiceNow. We have created the Azure application and working on Power BI set up.However, I am not getting the entire architecture diagram for ServiceNow integration with O-365 including Az...
I am currently working on getting the Microsoft Intune spoke working to enable automation via CSD 2.0. We are not using SCCM. The OAuth is being generated and has no issues when tested. Upon attempt to discover the Intune Server from Flows and su...
Hello We currently have a subscription agreement for a capacity of 1600 licenses on Software Asset Management. We have not touched the SAM module as it is currently being worked on by our ServiceNow team however we got a note from ServiceNow Auditin...
Hello all. I am reviewing this documentation as our SAM team desires to track MS Office 365 subscriptions: Integrating with Microsoft 365 (servicenow.com) In the document, it seems that enabling access to Power BI content service is "Optional", based...
Hi,We have a number of entitlements for the Adobe Single Apps pro. The integration is set up and the subscription information is retrieved correctly in ServiceNow. However when looking at the compliancy status of the software model, the following is ...
Hello, I want to understand how the consumption works for Adobe single app pro products: Example: We have purchased 100 Adobe single app pro licenses and we are using products like the below list. DreamweaverIllustratorInCopyInDesignPhotoshopXD ...
Hi,Does anyone have any gudiance as to how I can pull dates of when an installed application on a Windows Server was last used and who the logged on user was at this point in time? Thanks, Mike
Hi Team, We have our organization-developed tool which brings the entire CMDB and its relationship data. ( Processes, Mac , Software Installation etc ) This supports REST API and we need integrate this with servicenow from the scracth . Pls help to ...
Hi Team, I am aware that we can populate Software Usage records using below ways in samp_sw_usage table. Can we populate this software usage records using Agent Client Collector (ACC) discovery? I couldn't see any records in software usage table afte...
What is the best practice for CI Naming convention. For computers what ci naming convention should be followed, for mobile devices what naming convention should be followed. For printers ,for all hardware assets what is standard CI naming convention ...
Hi Team, We have a requirement in CI table. Currently when an asset record is created in the alm_hardware table it creates a CI having the name of the model given to the asset record. We would like the CI name to be changed to Display name of Asset (...
Hello, I was able to request Software Asset Management from the developer portal home without issue. However, I am testing an integration with a SaaS and would like to enable "SaaS License Management" which is not listed in the same spot where I was ...
Hi All, I am new to HAM and having basic query on ASN. I understood ASN expected format is xls in servicenow to import ASN data(correct me if i miss other options).But in general ASNs can be any format and mostly in PDF from ERP or other systems, so ...
Hi All, I want to understand how suite components licenses will be consumed in ServiceNow. I have Adobe Creative Cloud All apps and there are plenty of products as child components in this but only few were installed on end users machines and main...
Hi All, We have implemented in SAM Pro. Can anyone provide me the list of all tables available under this application and how these can be used to provide useful reports to the leadership team. One example: "Is there a table which provides the list o...