License Workbench Not existing

[pastrana]

Hello,

As explained in the documentation: https://docs.servicenow.com/en-US/bundle/utah-it-asset-management/page/product/software-asset-manage...

and having installed SAM Pro in Utah, I cannot find the License Workbench anywhere as is displayed in the documentation screenshots. Could you explain how to find the Workbench? I assume that with the new Software Asset Management Workbench multiple things have been rearranged, but then the documentation is not updated if I am right? 

Thanks, David

[Jeff33]

License Workbench was effectively replaced by the Software Asset Workspace, but you should still be able to get to the License Workbench in Utah with a direct link and then you can create your own favorite for it to use going forward.

License Workbench link:

INSTANCENAME.service-now.com/nav_to.do?uri=%2F$sam.ui%23%2F

or

INSTANCENAME.service-now.com/$sam.ui#/

[Ashupakasma]

Thanks @Jeff33 ,

Thanks for explaining this part, it is really helpful.

[jvazquezfrei]

Thanks, that was helpful. I have noticed it's still a valid link for Vancouver still

[pastrana]

Hi Jeff,

many thanks for the answer, then the documentation for the Utah version should be changed, to specify that is only reachable via URL.

Also, in the CIS-SAM exam, this kind of questions is one of the reasons why I failed twice, many things are changing and the exam questions are always relying on the past versions.