Looking for test case/test scenarios for SAM Pro

Suggy
Giga Sage

Hi,

Looking for test case/test scenarios for SAM Pro. Please share if you have it.

Thanks!!

4 REPLIES 4

Scott Halverso1
Mega Guru
Mega Guru

The twenty out-of-the-box tests is a great place to start.  Adding steps for performing allocations for user and devices fills a gap. Testing the spreadsheet importing of entitlements is also a great edition.  That broke for us when we went from Paris to Rome upgrade due to customizations and a pretty big refactor by ServiceNow of the importer.

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Sebastian L_ngl
Kilo Contributor

Hi Scott,

I find your posting very interesting.

You talk about  out-of-the-box tests. Never heard about this - where does this list come from? and is there a more detailed description available somewere ? 

Can you provide a link to a docu-document or a description how to get there, if this is within an instance?

 

Thanks a lot and BR Sebastian

Scott Halverso1
Mega Guru
Mega Guru

https://docs.servicenow.com/en-US/bundle/sandiego-it-asset-management/page/product/software-asset-management2/reference/quick-tests-sam.html

Within ServiceNow you can find these quick tests in the automated test framework application.

Sebastian L_ngl
Kilo Contributor

Thanks a lot Scott,

This link is very useful!!

How to access the "automated test framework application".
I heard this is only available for sys_admins; I am only a SAM_admin.

 

Does this mean, the mentioned tests are available as automated tests?
How can they be started, each individual? To advice my sys_admin, please can you provide some additional input how to get to those tests?

We do not have all mentioned plugins activated: is it possible to deactivated those tests?

BR Sebastian