Looking for test case/test scenarios for SAM Pro
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-26-2022 09:41 AM
Hi,
Looking for test case/test scenarios for SAM Pro. Please share if you have it.
Thanks!!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-26-2022 09:50 PM
The twenty out-of-the-box tests is a great place to start. Adding steps for performing allocations for user and devices fills a gap. Testing the spreadsheet importing of entitlements is also a great edition. That broke for us when we went from Paris to Rome upgrade due to customizations and a pretty big refactor by ServiceNow of the importer.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-27-2022 04:00 AM
Hi Scott,
I find your posting very interesting.
You talk about out-of-the-box tests. Never heard about this - where does this list come from? and is there a more detailed description available somewere ?
Can you provide a link to a docu-document or a description how to get there, if this is within an instance?
Thanks a lot and BR Sebastian

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-27-2022 07:07 AM
https://docs.servicenow.com/en-US/bundle/sandiego-it-asset-management/page/product/software-asset-management2/reference/quick-tests-sam.html
Within ServiceNow you can find these quick tests in the automated test framework application.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-27-2022 08:29 AM
Thanks a lot Scott,
This link is very useful!!
How to access the "automated test framework application".
I heard this is only available for sys_admins; I am only a SAM_admin.
Does this mean, the mentioned tests are available as automated tests?
How can they be started, each individual? To advice my sys_admin, please can you provide some additional input how to get to those tests?
We do not have all mentioned plugins activated: is it possible to deactivated those tests?
BR Sebastian