Manual software usage import
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09-14-2022 02:21 AM
Is there a simple way to import software usage totals for creating a manual software compliance position? For example - can I create a spreadsheet with a list of Software products/models and the usage number and import that on a monthly basis into a table that would then be used during reconciliation? This is for products where I know the number of installs but do not want to use the count of installs on devices. Thanks.
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10-02-2024 06:46 AM
link to the latest SN docs about resource values - Specify resource values for your custom license metrics (servicenow.com)
We had the same issue of missing details about the metric when using "Common - Resource Consumption". We decided to create custom metrics with a dedicated name including the Publisher and Metric name, e.g., "(SAP) Processed goods per hours". The entitlement is a now more details with the additional metric details.
Best, Dennis