Microsoft 365 integrations to import entitlement

fbelghait
Mega Guru

Hi,

 

   we want to integfrate Microsoft 365 with service now to import software entitlement tom be managed in sampro, what is the exact name of the connector to use

 

Thanks

1 ACCEPTED SOLUTION

fbelghait
Mega Guru

Solution found.  qwe have tio install the SaaS Integration connector that allow to create connections to many SaaS including Microsoft 365 .

https://www.youtube.com/watch?v=s1C-IG2ILV0&ab_channel=ServiceNowCommunity

View solution in original post

Step by step instructions on how to connect the Microsoft 365 portal (Azure AD) to ServiceNow Software Asset Management (SAM) to see 0365 user activity and optimization opportunities Troubleshooting - 1. If the "Collect 365 Usage Data" job fails it could be a bug before Rome patch 4 and below. 2 ...
1 REPLY 1

fbelghait
Mega Guru

Solution found.  qwe have tio install the SaaS Integration connector that allow to create connections to many SaaS including Microsoft 365 .

https://www.youtube.com/watch?v=s1C-IG2ILV0&ab_channel=ServiceNowCommunity

Step by step instructions on how to connect the Microsoft 365 portal (Azure AD) to ServiceNow Software Asset Management (SAM) to see 0365 user activity and optimization opportunities Troubleshooting - 1. If the "Collect 365 Usage Data" job fails it could be a bug before Rome patch 4 and below. 2 ...