Unlicensed Installs count not showing for Microsoft publisher on License workbench

[MercBuilding]

Hi,

  Iam noticing the weird behavior on license workbench for Microsoft. It is showing the product as 'Not Compliant' but it is not showing the unlicensed installs/unlicensed subscriptions for the product. But when i go to Product result/ License metric results it is showing the unlicensed installs/ subscriptions. We ran the reconciliation multiple times but still seeing the same behavior. How to fix this issue?

Thanks!

[MercBuilding · Accepted solution]

Raised a HI case for this and got to know that this is existing PRB and is fixed in Washington patch 4.