Multiple attachment

[hadron_collider]

Hi All!

I need to assign an attachment to each record in a catalog item request. This attachment is a mandatory element for each record. However, I'm encountering an issue with multi-row variable sets, as they don't seem to allow the addition of attachments.

Imagine, I have 10 records and I add 10 attachments in this catalog item. How can I link a record with its proper attachment? Any ideas?

[Ankur Bawiskar · Accepted solution]

@hadron_collider 

you can disable this OOB BR and then add attachment variable within MRVS

Then enable the BR again, ensure you don't capture this BR in your update set

Business rule Name: Restrict types for table variable set

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@hadron_collider 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Al-jhon]

Hi @Ankur Bawiskar ,

Got any idea why "Attachment" field is included in BR  Restrict types for table variable set?
or why ServiceNow restricted adding Attachment field in a multirow variable set?

[Ankur Bawiskar]

@Al-jhon 

I don't know the exact reason but it's an OOTB behavior.