Not able to put filter in Software asset overview

[Anmol Soldier1]

Not able to put filter for most of the publisher where the data is proper and clean

[Community Alums]

Hi @Anmol Soldier1 ,

That's the OOTB expected behavior.

To learn more Specifically, please refer to this doc : https://www.servicenow.com/docs/bundle/xanadu-it-asset-management/page/product/software-asset-manage...

[Anmol Soldier1]

Hello @Community Alums ,

I agree that its oob behaviour but I have this filter working for some publishers like Microsoft Adobe, Oracle, Okta etc but for few its show this error any troubleshoot or filter issue and the documentation i have reviewed it nothing on the filter faliure