Operating System Name/Version on Hardware Asset record/form

[Mason5]

Hi All,

I am new to Asset management, so trying to figure out, In Hardware Asset record, like Desktop/Laptop, where can we capture/store OS details like OS name/version, do we have any OOTB option or should we manually stored it in custom field if needed.

Any idea on the best way to achieve this?

Thanks in advance!

[User177031]

Hi Mason,

You need to create a custom field and write a script to copy the value from related CI record. So that if the user changes the value of OS Version on Asset CI form, then the OS Version on Asset Hardware record also gets updated. Such that the OS Version will be in sync on both the forms.

- Thank you.

[pjhmc2348 · Accepted solution]

Mason, Are you tracking the laptops/desktops as Configuration Items? If so, the OS field is populated on the Computer table.

[Daniel Slocum]

Hi Mason,

The previous respondent (pjhmc2348) has it correct.  By default, configuration item records are created and linked to assets. OS is an out of box attribute on the computer CI record.  You wouldn't want to track this value on the Asset record. 

While you can manually populate the out of box attribute, the best approach is to integrate a discovery product, SN Discovery is a great option, to your instance. Microsoft SCCM and SN Discovery have plugins with Transform Maps predefined which populate configuration item characteristics to the CMDB.  You'll also find integrations to several other discovery products in our store, which have been created by our partners. 

[Mason5]

Thank you so much Daniel for your valuable reply..!!