Oracle setup help

avivs
Tera Expert

‎06-18-2025 12:42 AM

Hi 

The documentation for Oracle Publisher is confusing.

Can someone who implemented SAM for Oracle applications like PeopleSoft, E1, JD Edwards, etc.. guide me on what the required setup is to perform?

The Publisher pack for Oracle is installed, ServiceNow Discovery was implemented a while ago, but I don't think the Oracle SW installations are discovered. 

Any guidance? If someone implemented SAM for those specific apps, I'd like to discuss.

Thx

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avivs
Tera Expert
In response to abby_singh786

‎06-18-2025 10:43 AM

Thanks.

This plugin Discovery - Oracle Database Extension (com.snc.discovery.oracle_database)
is not exist.

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abby_singh786
ServiceNow Employee
ServiceNow Employee
In response to avivs

‎06-25-2025 10:15 AM

Hi @avivs ,

 

I just tested this on my instance and realized the information I shared earlier wasn’t accurate and some of the details I mentioned don't seem to apply as expected.

 

Apologies for the confusion. Please feel free to ignore my previous post for now — I’ll recheck everything and come back with a proper response.

 

Thanks for your understanding.

 

Regards,

Abhishek