PLUGINS for Asset management

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mike2agk
Tera Contributor

‎03-14-2019 06:35 AM

Hello all.

whats the difference between "com.snc.asset_management" , "com.snc.sams" and "com.snc.samp" and are they dependent or independent of each other. Version is kingston

Thanks

Mike

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Daniel Slocum
ServiceNow Employee
ServiceNow Employee

‎03-14-2019 08:01 AM

Hi Mike,

com.snc.asset_management is the Hardware Asset Management plugin. This product is licensed under an ITSM subscription (IT Service Management). The Madrid Docs page for HWAM is here.

com.snc.software_asset_management is the SAM Plugin.  This product is licensed under an ITSM  Subscription for organizations who were customers in the Istanbul release or prior.  Organizations which became customers at the time of the Jakarta release or later are not eligible to use this plugin.

com.snc.sams is SAM Foundations.  This is also licensed under an ITSM subscription.  It is a Software Asset Management product utilizing the same methodologies as our subscription-based SAM product, but with many limitations.  This product isn't recommended for use except by organizations who need basic SAM functionality. The Kingston Docs page is here.

com.snc.samp is the core plugin for SAM Professional.  This is a subscription-based product.  There are several plugins to install along with the core plugin to get full functionality.  The Kingston docs page for these is here.

Daniel

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Luis Franco
Mega Expert
In response to Daniel Slocum

‎10-28-2019 03:32 AM

Hi, Daniel.

We are trying to assess in our organization if the Foundations plugin will be suficient for our needs, but can't seem to have that plugin activated on my personal developer instance.

The list of plugins available per request on the developer site doesn't include that plugin. Do you know how can I ask to install the plugin you mentioned:

com.snc.sams is SAM Foundations.  This is also licensed under an ITSM subscription.  It is a Software Asset Management product utilizing the same methodologies as our subscription-based SAM product, but with many limitations.  This product isn't recommended for use except by organizations who need basic SAM functionality. The Kingston Docs page is here.

 

On our personal developer instance?

 

Thank you.

Best regards,

Luis Franco

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Daniel Slocum
ServiceNow Employee
ServiceNow Employee
In response to Luis Franco

‎12-02-2019 11:19 AM

Hi Luis,

Currently, both SAM Foundations and SAM Pro are disallowed from installation into a Developer instance. 

Daniel

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Runjay Patel
Giga Sage

‎12-15-2020 04:26 AM

Software Asset Management (SAM - Pro)

 

Check out this video, it will clear all your doubts and help you to understand Software Asset Management (SAM - Pro) in details.

Link: https://www.youtube.com/playlist?list=PLIGcZxQaeEoh0bObsaDpMeYk2N2QXAtBK

It will help you resolve below queries:

  • SAM Offers / Challenges
  • Deep Understanding about SAM Terminology
  • IT Assets & Configuration Items
  • IT And Software Asset Lifecycle
  • SAM Optimization Checklist
  • Plugins For Software Asset Management
  • Software Entitlement
    • Software Entitlement Import
    • Benefits of using software entitlements
    • To download to entitlement import template
    • Entitlement Import Process
    • Entitlement Import Errors
    • Entitlement Review and Clear Errors
  • Software Asset Management (SAM) Lab
    • Play with SAM Roles
    • Upload Software Model/ Product Catalog
    • Various way to do Normalization
    • Creating a Custom Products
    • Reconciliation
    • Understand Entitlement Metrics
    • Software Usage
    • Reclamation
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