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Software Reclamation to remove User subscriptiot

Hi All,  We are planning to implement Software Reclamation specifically to remove User subscription. Do we have documents to refer for plugins, roles, pre-requisites and all. Please assist. Regards,Saranya

saranyavs by Tera Expert
  • 562 Views
  • 3 replies
  • 0 helpfuls

Software revocation for Saas products

Hi All, Does anyone have any idea on software revocation for Saas products? like jira,adobe etc Reclamation rules and removal candidates were created automatically . there are 2 ways to revoke one is CSD and manual Is there any automation(integration...

Postman Enterprise Essentials

Hi Team, We have a set quantity of licenses for Postman Enterprise Essentials. Based on my research, this product appears to be part of the V11 packaging. However, when attempting to add the licenses in SAM PRO, I couldn’t find a matching Software Mo...

AnikpreetS by Tera Contributor
  • 416 Views
  • 2 replies
  • 0 helpfuls

Resolved! Automate software reclamation in SAM

The objective is to automatically remove users from Active Directory groups when they are identified as software reclamation candidates for selected software titles. The idea would be to create a scheduled job that checks all filtered candidates in t...

Juraj3 by Tera Contributor
  • 2150 Views
  • 6 replies
  • 3 helpfuls

Managing the Source Request Items task

Hi,For software requests we need to process approvals before the Source Request task is generated, but this task is generated as soon as the RITM is created. Any suggestions for how to manage this?

laurentlevy by Tera Contributor
  • 287 Views
  • 1 replies
  • 0 helpfuls

SSO provider integration

Hi All,I'm currently doing SSO provider integration i.e With Microsoft Entra id I created integration profile and established connection also .There is one more step to validate connection before publishing the profile .I'm getting an error. Validati...

SAM Pro integration with SSO

Team, I'm trying to enable this SSO integration from ServiceNow SAM Pro to Azure Entra ID but it gives me an error, it says Auditlog.Read.ALL doesn't have the right permissions, even when Entra ID shows "Delegated" which is what ServiceNow suggests, ...

Salesforce Spoke scheduled jobs failing, OAuth token fine

Dear Community - Is there someone that is successfully using the Salesforce Spoke and getting the SaaS Subscriptions and Consumption data downloaded.Mine broke a while back without me seeing that it failed, went thru at least one SN upgrade and possi...

ServiceNow SAM pro integration with OpenLM

Hi Team, I am working on a Software Asset Management Professional (SAM Pro) implementation and need guidance on the following issue. Problem Statement - We are integration ServiceNow SAM pro with OpenLM and want to know how to achieve that functional...

Amrita25 by Tera Contributor
  • 517 Views
  • 1 replies
  • 0 helpfuls

SGC - AWS - Missing AWS Workspace Instance in CMDB

We are running SGC‑AWS(without SSM deep discovery) successfully for standard AWS resources - EC2, VPC, ENI, ELB, RDS, S3, DynamoDB, EKS, etc.  However it appears that we are missing the Instances for AWS Workspaces.I understand that it is possible to...

User697706 by Tera Contributor
  • 1189 Views
  • 5 replies
  • 2 helpfuls
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