Reclaim user subscriptions in Software Asset Workspace

h_21
Tera Contributor

 

In the Software Asset Workspace, is it possible to reclaim a set of user subscriptions (only the ones on a filtered 'Removal candidates' list)?

The docs for 'classic' says:

  • To reclaim a set of user subscriptions, specify your Search filter criteria and then click Reclaim All. For example, you can reclaim all user subscriptions for Adobe InDesign by selecting Product from the Search list and then entering *InDesign.

The docs for workspace omitted this option.

How does the "Reclaim All" UI Action work in the Software Asset Workspace?

Thanks!

 

 

1 ACCEPTED SOLUTION

Daniel Slocum
ServiceNow Employee
ServiceNow Employee

"Reclaim All" initiates the Reclamation workflow against all Removal Candidate records that are in a "Ready" state.

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1 REPLY 1

Daniel Slocum
ServiceNow Employee
ServiceNow Employee

"Reclaim All" initiates the Reclamation workflow against all Removal Candidate records that are in a "Ready" state.