SAM Discovery for Oracle Private Cloud Appliances (PCA)

[anand9]

We are starting to implement SAM in customer environment with following setup:- 

Customer has informed us that their Oracle environment (Database etc.) runs on Oracle Private Cloud Appliances (PCA) which are hosted in On-premises customer's Datacenters.

These oracle appliances run on Red Hat Linux platform.

I need to understand the ServiceNow's capability and your guidance on domain expert. is it possible? are we talking about on-premises cloud discovery? or we are talking about SAM SAAS Licenses?

Thanks.

[dreinhardt · Accepted solution]

Hello @anand9,

based on a quick review of the PCA documents, it's a closed virtualization system by Oracle to deploy VM's with different operating systems, correct? ... (On-Premise virtualization like a vCenter)

From my perspective, there are two things to note here for Discovery.

1. Can the individual VMs be accessed directly via the MID server and ITOM Discovery in order to inventory them. Or can at least one MID Server be operated within the PCA network to collect the data (a single connection to a non PCA MID server is needed)

2. From a SAM perspective it would be good to know the details about the virtual infrastructure (e.g. Cluster - Host- VM, Shared CPU cores, Moving of VMs) - same details when running the vCenter integration

I can image, that the first part (discovery of single VMs) is able to cover by Discovery with medium effort, but for the second one .., sounds like a custom integration adapted from the vCenter integration.

Best, Dennis

[anand9]

Thanks for the input, I have not reached this level of implementation, when I do, I will explore what you said.