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Software Asset Management (SAM) allows you to take control of your software assets, which reduces your compliance risk and lowers software costs. This blog covers your full SAM journey, which includes four key phases: onboarding, activation, deplo...
Hardware Asset Management (HAM) lets you take control of your hardware assets, which creates visibility across your hardware estate and optimizes your hardware inventory lifecycle processes. This blog covers your full HAM journey, which includes fou...
Oracle is consistently one of the most complex and audit-heavy publishers in any organization's software portfolio. Getting your ServiceNow SAM environment correctly configured for Oracle isn't just a technical task — it's a compliance risk mitigatio...
Hi All, We want to publish a few hardware assets, such as monitors, desktops, and iPads, as Service Catalog items so users can request them.Does Hardware Asset Management (HAM) provide this functionality out of the box? Specifically, is there a gener...
Looking to get hands-on with ServiceNow? Join our experts the day prior to the ServiceNow AI Summit Dallas on August 17, 2026. This one-day workshop is designed to bring together customers like you for collaborative, hands-on sessions to learn tips ...
Looking to get hands-on with ServiceNow? Join our experts the day prior to the ServiceNow AI Summit Dallas on August 17, 2026. This one-day workshop is designed to bring together customers like you for collaborative, hands-on sessions to learn tips ...
Looking to get hands-on with ServiceNow? Join our experts the day prior to the ServiceNow AI Summit Dallas on August 17, 2026. This one-day workshop is designed to bring together customers like you for collaborative, hands-on sessions to learn tips ...
Looking to get hands-on with ServiceNow? Join our experts the day prior to the ServiceNow AI Summit Atlanta on August 24, 2026. This one-day workshop is designed to bring together customers like you for collaborative, hands-on sessions to learn tips...
Looking to get hands-on with ServiceNow? Join our experts the day prior to the ServiceNow AI Summit Atlanta on August 24, 2026. This one-day workshop is designed to bring together customers like you for collaborative, hands-on sessions to learn tip...
Looking to get hands-on with ServiceNow? Join our experts the day prior to the ServiceNow AI Summit Atlanta on August 24, 2026. This one-day workshop is designed to bring together customers like you for collaborative, hands-on sessions to learn t...
hello team, can anyone please suggest or help is it possible to add color based on real time % count in the widgets on dashbaord if yes please provide me the steps please
How do you set par levels for stockrooms that use different models that meet the requirements of a standard device? Our warehouse currently fulfills stock levels by Standard Laptop, Standard Monitor, etc... Which means we send First In-First Out. Doe...
I am about to create a new hardware model for our Dell laptops. And the Manufacturer Dell Inc. is no longer and option, but there is a Dell Products, LP. Wondering if this is the same or if you can help me determine if its Dell changing their name th...
Hello experts,Please go through the problem mentioned below and suggest me the best resolution.Out of 565 subscriptions, only 17 subscriptions are directly assigned(created through SSO Application Users). Remaining(548) are given through 2 different ...
We are currently implementing ServiceNow SAM Professional (SAM Pro) for a customer and one of the requirements is to integrate Amazon Web Services (AWS) with ServiceNow for software/SaaS asset management purposes.After reviewing the ServiceNow docume...
Do we need to manually add upgrade rights and downgrade rights for entitlement with active maintenance ? Do we have any way to create single entitlement record , such that they cover updated version as well as downgraded version ?
Hi Community, Has anyone integrated AWS with SAM Pro ? In our current project, the client wants us to integrate AWS with SAM Pro for subscription and usage information and compliance reporting. I couldn't find any relevant information for AWS integra...
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