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Hardware Asset Management (HAM) lets you take control of your hardware assets, which creates visibility across your hardware estate and optimizes your hardware inventory lifecycle processes. This blog covers your full HAM journey, which includes fou...
Software Asset Management (SAM) allows you to take control of your software assets, which reduces your compliance risk and lowers software costs. This blog covers your full SAM journey, which includes four key phases: onboarding, activation, deplo...
I have created one ui page in classic environment in servicenow and i enabled it on the workspace as well.But, the functionality is working as expected in classic environment but not in workspace why? Please give suggestions. I am attaching the file ...
Hi Community,We are implementing a custom Bluebeam SaaS integration in ServiceNow SAM Pro and are using Azure/Entra ID Sign-In Logs to collect user activity and usage information.While validating the integration, we have a couple of questions:Histori...
Hi All,My company is looking to hire a short term Senior HAM developer / Specialist in Poland.Please reach out if anyone is interested.
... if so, then please upvote my Idea and let's see if we get enough support and SN listens. Thanks!
We all know that NO hardware product model will automatically normalize without a model number that validates against the content service, right?So go on out to the content service and look up, say MacBook Pro 14" (M4 Max). You should see about 44 d...
Content normally arrives automatically - the SAM Content Service pushes updates to your instance twice every week. Occasionally you need to force it: stale or empty content tables, normalization gaps, or a download job that didn't complete. Procedu...
Our team is relatively new to Sam Pro and we were looking for how the mainstream deal with unrecognised part numbers in Sam Pro. There will always be unrecognised part numbers but the updating of the content service has a lag of a couple of weeks fr...
Hello, Thanks for reading this post, how is break-fix implemented using the HAM flows (I'd say the OOB flows). One option is the Asset repair flow, however that's assuming the asset is located in a stockroom. What about the "Asset action" available i...
Hardware Asset Management (HAM) lets you take control of your hardware assets, which creates visibility across your hardware estate and optimizes your hardware inventory lifecycle processes. This blog covers your full HAM journey, which includes fou...
Dear Members, Instead of using the OOTB flow, I want to create a custom Flow to create POs via Flow Designer in HAM. Please suggest: -1) The Order button is not visible after the PO is created.2) Should the PO be associated with REQ or RITM?3) What a...
Hi Community,The Microsoft Per Core license metric is no longer available in the License Metric lookup for our SQL Server entitlements. Only Per Core (with CAL) appears.The predefined Per Core metric record still exists, but its Metric group is blank...
Hi All,I have been facing an issue with Salesforce since we recently integrated Salesforce CRM Subscription data into SAM Pro.I reviewed the list of known Salesforce CRM Subscription Product Definitions (PSL identifiers) and found confirmed matches f...
MID Server RaymondProdDiscoveryMD1 missing Nmap Capability. All MIDs in the cluster Raymond Prod Disc LoadBalanceCluster must have the Nmap Capability. Assign Nmap Capability to all MIDs in the cluster. Discovery not working as expected in servicenow...
Hi All, We are searching for cables, patch cords in the HAM Content Portal under the Hardware Workspace, but no results are being returned. If no results are found, do we need to create a new model manually? If we create a new model, do we also need...
Hi All, when we crate a purchase order for consumable after the purchase order is received why the state of consumable is change to "in stock" and "available". do we need to consume them manually? how the state will be changed to consumed through pur...
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