SAM PRO product
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3 weeks ago
Hello,
how can i and how should i manualy check and anlyse SU for SAM PRO product.
I can see consumption for SAM PRO about 100k and we have purchased 60k so how i can check data manualy ,extract data or what you suggest?
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Wednesday
Hi @miselamiri,
You can manually validate the SU calculation, but first confirm what is actually being counted. The ITAM License Report shows the SU consumption, purchased SUs, and the Subscription Unit Ratio used for each resource type.
Go to All > ITAM Licensing > ITAM License Report and compare the End User Computing Device count with the SU consumption. Then reconcile the counted devices against 'cmdb_sam_sw_install', checking for duplicate, retired, test, or stale CIs. A device is generally counted when managed software on that device is represented in 'cmdb_sam_sw_install', and the platform converts the managed resource into SUs using the defined ratio.
The 100k SUs may not equal 100k computers. It can include EUC devices, servers, SaaS users, and other managed resources, each converted using a different ratio. So validate the EUC device count, apply the SU ratio from the report, and compare that result with the platform-calculated SUs.
More details can be found here: Subscriptions for Software Asset Management
Hope this helps!
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Wednesday
Hello and thank you for quick responde.
In my case what count in our SAM PRO is Servers,EUC and Subscription users. But only EUC is almost doubled from the last time we meassured so i want to check it manualy if something went wrong.
What exactly filter should i put within cmdb_sam_sw_install so i can then get list that can be compared to what i see within The ITAM License Report under EUC SU.Thanks
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Thursday
Hi @miselamiri,
I would recommend doing a raw data export of the table. You need to create a unique list of CIs referenced in the 'installed on' field. This should represent the 4 to 1 ratio of SUs in the license report, you should identify about 400k CIs.
I would also speak with the admin if there have been any ITOM integrations enabled lately.
Hope this helps!
