SAM Pro: Remediation Options not showing in License Workbench

[LFS]

Hello Team,

We have uploaded several entitlements into SAM Pro and would like to make good use of the License Workbench capabilities. We can see several Software Model Results and many Unlicensed Installs out of these, but we don't have any Remediation Options showing up for any of the products we have been working with. What can we be missing here?

Thanks so much in advance!

[Seungmin]

Hi, I believe that running reconciliation should make the remediation options.

In case of remediation, the weekly schedule is default setting and you need to run reconciliation on the License Workbench or Navigate to All > Software Asset > Reconciliation > Run Reconciliation.

Regards,

Seungmin

[LFS]

Thanks for your response Seungmin!

We have ran the reconciliation several times now, but same results. Any other suggestion?

Thanks again!

[Seungmin]

Hi, I believe that the 'Rome version' is a better option because there is Software Asset Workspaces.

I can see my remediation recommendations under the remediation options tab as following screenshot.

Regards,

Seungmin

[LFS]

Thanks Seungmin!

We are working for a customer with the Quebec version. Are there any other actions we could take to get these working?

Thanks!