Hi,We use SAMpro with SCCM. Is it correct to see 3 times the same software with 3 different versions in Software installation? I think that we have to see only the current install version. if no, what can I do?Tks
The product name list received from the customer included PPN numbers, so I downloaded an Excel template from "Create Entitlement" in Software Asset Workspace, filled in a small number of sample records, and uploaded them.The records with PPN numbers...
Leading on from other Adobe post, we have a set of users that we moved from their VIP agreement to our ETLA. Both agreements had their own Subscription profile and user download. The VIP agreement has ended but the users and profile remain consumin...
Hi all, Has anyone had the need of extending the OOB reclamation process to include software that runs on a device but does not have an installation (i.e: Portable Software)? I was able to identify the restricted software via ACC and I have a good i...
Hi AllIn our Health Check/SAM-Stale VMS or Host consuming licenses, we are seeing multiple cells phones listed. Has anyone experienced this behavior?1. What could possible be causing a phone to be considered a VM or Host.2. We have cell phones flagge...
Hello, I need to know that how the active install field set on the installation table. We have set up service graph connector when we run the import and software data is getting fetch from SCCM. Some records have active false and some are active true...
We have an ETLA with Adobe and are using the SAMP Adobe integrator. The user list was updated a couple of days ago so I guess the interface is working plus the support team have not said anything has failed. My understanding of the integrator was t...
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We are currently investigating SAM Pro.Currently, customers select the Microsoft products they want to apply for licenses for from the Excel file and request the support by email, but we would like to convert this to ServiceNow. The Excel file contai...
Hi, While debugging an issue related to software usage, we found that there is data in samp_sw_usage table with empty configuration item. We have SAM Pro installed and this data is not coming from SCCM.Can someone help me understand what could cause ...
Hi Everyone, I have recently configured Normalization of data services plugin to normalize company data as part of SAM Pro. I have updated reference qualifiers as well. Where few records(company referenced table fields) got updated and few records ar...
Hi All,We are converging several siloed companies into one global instance. The Powers That Be granted our wish for SAM Pro. (YAY!) In order to populate the CMDB (and SAM tables), we set up the SCCM and Intune Service Graph connectors with the approp...
Hi Everyone, I am having requirement to crate list declarative action "Assign/Drop Cost Center" for my one of the workspace. When user clicking on this button then one pop up window should appear along with one drop down field which is contain "drop...