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Resolved! Software Asset Management by Location

Background:We are currently undertaking data discovery for what applications are used at a specific site.Question:Can you report Discovered Models with a count of how many software installations for each location?Using SQL the statement would be simi...

TravisRay by Giga Contributor
  • 767 Views
  • 2 replies
  • 0 helpfuls

Resolved! Adobe <> ServiceNow integration using OAuth Server-to-Server

Has anyone set up or updated their Adobe <> ServiceNow integration since Adobe decided to deprecate the Service Account (JWT) credentials that are still referred to on the 'Integrate with Adobe Cloud' instructions? We're running Vancouver and need to...

C_N-L by Tera Contributor
  • 3080 Views
  • 10 replies
  • 22 helpfuls

SAM PRO renewal calendar

Entitlements without contract appear in Calendar  based on End date, for License types:PerpetualSubscriptionEntitlements with contract appear based on end date of Contract, not end date of Entitlement.Contract model: Software License, Subscription, M...

hdr by Tera Contributor
  • 792 Views
  • 2 replies
  • 0 helpfuls

benefits of having o365 integrated with SAMPro

Hi team, What all benefits does SAMPro gives when we integrate o365 with SAMPRO?will it help with below activiteis and if yes then how?1. License allocation2. License deallocation 

PriyankaAng by Tera Contributor
  • 421 Views
  • 1 replies
  • 0 helpfuls

SAM Pro integration with OKTA

We are currently trying to use the integration to pull the Okta information but our Cyber team has a concern about the performance of Okta in production with all of the API calls.  Also is there a concern of the API calls timing out?  Just looking fo...

Assing License to the User

Hi All,This is regarding the assignment of license to an individual user. Is there a way, where we assign the license in ServiceNow, and it automatically adds the user to a respective portal.For E.g. if we have request for adobe products, Microsoft p...

shivani42 by Tera Contributor
  • 1155 Views
  • 4 replies
  • 0 helpfuls

Software Entitlements

Looking to see if anyone has automated the creation of software entitlements within SAM Pro.  Maybe have a table that consists of all the software purchases and then a trigger that auto creates the entitlements' based off the data in that table.  Thi...

Goody6 by Tera Contributor
  • 671 Views
  • 1 replies
  • 1 helpfuls

Resolved! End of life products & Lifecycle risk assessment

Dear Community,Currently working on software lifecycle reporting and risk assessment. At least 2 paths allow to visualize the lifecycle:A) From the Software asset overview and the "End of life products" widgetB) License usage > Reports > Software pro...

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Lionel Falk by Tera Contributor
  • 1016 Views
  • 1 replies
  • 1 helpfuls
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