SAM forum
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Ask a Question

Resolved! N/A

  

NurayA by • Tera Contributor
  • 578 Views
  • 4 replies
  • 1 helpfuls

Resolved! What are advantages of implementing SAM?

Without SAM cant we leverage Software model and Software license tables for maintaining software request approvals and approval list and restrict software process.?Anyone can give their justifications to opt for SAM instead of them?

Purchase Rights quantity query

While I am going through the SNOW - SAM Fundamentals, I came across a point in "Import Error" section. It is mentioned as Purchase Rights should always be greater than 0 in the template which is used to create Entitlements. In my real time experience...

Chakra by • Tera Contributor
  • 508 Views
  • 4 replies
  • 0 helpfuls

Resolved! CSD 2.0 Software Entitlements

I have SAMPro and plan on Using CSD 2.0.  If I have set the property to use the SAM tables in the CSD.  What exactly does this property do?  For example instructions here say to create licenses for distributed software using CDS 2.0: https://docs.ser...

Resolved! Software entitlements for non user licenses

Hello everyone, I am working on a project to migrate software for Software License Management to ServiceNow Software Asset Management.The client has a behavior where they can observe at the software product level, the expense lines related to their l...

PabloV by • Tera Contributor
  • 715 Views
  • 1 replies
  • 1 helpfuls

Resolved! How to define SLO?

Hi, Is it possible to define SLO(Service-level objective) in Servicenow? If yes, can someone explain how to? If no, is there any alternate way to define? Thanks  

Lucky11 by • Kilo Guru
  • 3831 Views
  • 4 replies
  • 1 helpfuls

Resolved! Over-licensed amount inconsistency

Hello, we have a simple example for license reconciliation. A software model has an entitlement assigned with 2500 active rights each with a cost of 40,00 Euro. License metric is Named User. We have three User allocations. Reconciliation results tabl...

Thomas E_ by • Tera Expert
  • 708 Views
  • 4 replies
  • 2 helpfuls

Installation Count

Working on the Software Asset Management Workspace, we are showing the Software Model > Install Count, but can not find any reference to how the field is populated. How does the system populate the field with the install count number? Looking at the ...

pjrichert by • Tera Contributor
  • 829 Views
  • 4 replies
  • 0 helpfuls
Labels