How to install SAM foundation

newhand · ‎08-28-2023

HI everyone

Is there a way to install SAM foundation to my pdi？

From the instance action page，i can install SAM Pro，but i only want SAM foundation。

Because my custom only wants to use SAM fundation，

and the offical document can't explain the detail about the different of SAM foundation and SAM PRO。

I know there are some posts about the difference of SAM foundation and SAM PRO，but what I am facing now is a more detailed aspect。

Please mark my answer as correct and helpful based on Impact.

dreinhardt · ‎08-29-2023

Hi @newhand,

SAM foundation is by default part of the ITSM module, you could try to active the ITSM module in your PDI and check if the foundation plugin is installed. Otherwise you can try to ask the support to install it into your PDI (not sure if this is supported) - Request Software Asset Management Foundation plugin (servicenow.com)

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.

mikew_samexpert · ‎08-29-2023

Hi - I would think about entertaining further discussions with your customer about using SAM Foundation. The number of SAM use cases which can be fulfilled using SAM Foundation is minimal.