ServiceNow SAM lifecyle report
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06-28-2023 08:50 AM
Hello friends,
I am new to the SAM working on the discovery solution. We are populating the Software Installations table (cmdb_sam_sw_install) which querying and creating the software discovery models if none found which then gets normalized.
We would like to display the report showing our discovered software installs and their lifecycle. Lifecycle information is available on the Software Model table, so if i traverse the relationship from Software Installs to Lifecycle table sam_sw_product_lifecycle would it be okay to do so? If not what are my alternatives.
My goal: To show the lifecycle information for our software installs.
Thanks,
Rahul
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01-13-2025 08:33 AM
Hi, did you find a solution? A database view which combines cmdb_sam_sw_install and sam_sw_product_lifecycle would surely meet your requirements?