Software Asset Management

Aishwarya Patil
Tera Contributor

Hello Everyone,

 

While checking Software Asset workspace we need to understand how we can check from where (License Owned and License Required) License Usage is configured from. 

We need to check this because there are few records where the License Usage is not calculated properly and we need to check from where this is configured so that we understand the issue.

 

Please drop in your comments if anyone has any suggestion.

 

#softwareassetworkspace #AssetManagement

Aishwarya Patil
Sr.Consultant - ServiceNow
1 REPLY 1

dreinhardt
Tera Sage

Hi @Aishwarya Patil 

the outcome of the reconciliation process is a software model result per products/model and can be found in table [samp_software_model_result] with filter "Latest = True". The record itself contains details about licensed and unlicensed installs - hope this helps! Starting with Washington DC release, SAMP offers more details about unlicensed installs and required action as part of the Workspace summary per publisher/products (see screenshot)

 

dreinhardt_0-1723574212424.png

 

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.