Software Asset Management
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08-12-2024 05:41 AM
Hello Everyone,
While checking Software Asset workspace we need to understand how we can check from where (License Owned and License Required) License Usage is configured from.
We need to check this because there are few records where the License Usage is not calculated properly and we need to check from where this is configured so that we understand the issue.
Please drop in your comments if anyone has any suggestion.
#softwareassetworkspace #AssetManagement
Sr.Consultant - ServiceNow
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08-13-2024 11:37 AM
the outcome of the reconciliation process is a software model result per products/model and can be found in table [samp_software_model_result] with filter "Latest = True". The record itself contains details about licensed and unlicensed installs - hope this helps! Starting with Washington DC release, SAMP offers more details about unlicensed installs and required action as part of the Workspace summary per publisher/products (see screenshot)
Best, Dennis