Source request button on the sourcing request task for hardware asset refresh opens a blank page
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‎10-23-2022 09:36 PM
I submitted a "Hardware asset refresh" request which opened a sourcing catalog task . When I click on "source request" button it opens a blank page not showing how many items to be sourced or the transfer and vendor purchase options. This is working fine when I open the sourcing request task as part of "Stock Order request"
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‎10-24-2022 01:45 PM
Hello, without knowing about your environment (do you have HAM Pro installed etc.) it may be better to open a support ticket. With the appropriate HAM plugins installed and the assets configured it should look like this:
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‎10-24-2022 03:08 PM
Thanks Omeir!
We do have HAM pro installed . The source request button works fine and shows up similar to your screen shot when used with other OOTB flows like the Stock order or Hardware order request . However, it shows a blank screen when the task is created as part of the OOTB Hardware asset refresh catalog item.
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‎10-25-2022 02:25 PM
That seems to be unexpected behavior, so I would recommend going the support route for the team to investigate.
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‎12-07-2022 08:35 AM
I am facing exactly same issue
Source task is working absolutely fine as a OOTB workflow but showing blank page on being called through flow designer