SAM Pro Table list
Dear friends, Can someone guide me to pull the SAM Pro tables list along with the definition. I found a list of tables SAM Forum blog, but that list is the 2022 list. Do we have any revised SAM Pro table list?
Forum Posts
SAM Pro - Publisher Overview- License Usage
Hi, While reviewing the license position for Microsoft, I noticed that some licenses are marked as non-compliant. Additionally, for a few of them, there is an icon indicating that "this software model has not used any license due to an issue." But fo...
Microsoft Microsoft 365 G5 for GCC Integration with SAM Pro
Hi All,Has anyone integrated Microsoft 365 G5 for GCC with SAM Pro, if yes can you let me know the prerequisites for same?The integration is similar to M365 E5? Regards,Dinesh
Resolved! what is the suitable CMDB class for Docking station?
HI All,we have to create docking station CI in ServiceNow CMDB and we don't have this class in CMDB.could anyone help us to know what is the best suitable class for creating docking station entry in CMDB?
Best Practice for Dealing with Duplicate Software Models
I've got a lot of duplicate software models. Usually this creates an issue on the workbench, but sometimes, to my surprise, everything appears to be reporting correctly (they're all "license under management"). So a few questions: Is it OK to have mu...
Need a variable for multiple value inputs
I have a use case where customer need to copy multiple keys (string) from either excel or other text editors and they need to allow copy paste functionality in ServiceNow. If 50 text keys are pasted in a text field in ServiceNow => how can I enable t...
Resolved! Check for available licenses then consume one
I have been asked to setup a new catalog item and flow, which will allow employees to request an Adobe Acrobat license (standard or pro). One of the required flow steps, is to check if there are any licenses available. If there are, then I want to im...
Resolved! IT Asset Management Content Request Process
Hello Everyone!I need to ask ServiceNow for a New Content about lifecycle information. I read in the community that "New Content can be requested by submitting a Catalog Request via appropriate template (SAM Template) "So this is the question --> whi...
Can we alter the procurement fields
Hi Community , can we alter the fields in this page , instead of asset tag , serial number , can we replace with something like PPN number assigned to fields
Consolidate/merge purchase orders/purchase order lines into one record Hello
Consolidate/merge purchase orders/purchase order lines into one record
SAM (SNOW Software) integration with ServiceNow
Hi, Can someone please help me with the implementation guide to integrate SAM (SNOW Software) with ServiceNow. Step by step document will be really helpful Thanks Deepanshu Grover
Microsoft Office - Installs requiring action - For User Subscriptions?
Hi, we successfully connected Microsoft 365 and SCCM and are getting information about our Apps for Enterprise subscriptions. We now noticed that there are (still?) a lot of "Installs requiring action" messages listed in the SAM Workspace and I am no...
Resolved! SAM Pro Reconciliation
We have a client instance that has several SaaS integrations configured. For the sake of an example, let's look at Zoom, SurveyMonkey and Jira. The system is importing several active user subscriptions and the (direct) integration profiles are all ru...
can we procure multiple license from a vendor on a single PO
Can we procure more than 1 license ? if we want to procure multiple licenses from a vendor how does it happens in real time scenario ?
Creating a roadmap for SAM Pro for 6 softwares
I need to create a roadmap for the 6 softwares highlighted. We already have SAM Pro. Currently, we are trying to automate reserving entitlements for one type of Microsoft licenses. These software are Microsoft , SAP Adobe and 3 more. I need to sugges...
