SSO login issue with salesforce integration

[konijetisumanth]

Hi all 

As part of SAM pro implimentation i have to integrate Salesforce, but when i try to integrate with SAAS integrattion , but the client has SSO login configuration due to which i am not able to log in tot he salesforce to allow the data to flow, getting a popup says failed sso log in, 

so can anyone help me in solution how do i configure the sso for salesforce and do the integration with salesforce to get the salesforce subscription data  in to servicenow.

[k_lutz]

Hello,

I just ran into this as well. I think this may be the way SN wants things to be but I can describe what I did to get around it and seems to be working.

When registrering the intergation I used the Connection URL from our internal Salesforce team. They have a service account for us to use and not SSO. When I tried to publish the integration it would not work with the direct URL. So, I gave it the SSO URL and then it registered the profile. I then went into the credential / Oauth area where the connection URL is listed. I then changed it over to the direct URL and logged in with the service account. I was then able to confirm I have the refresh / access token for the next three months. I was then able to have the jobs run. Not sure if this is the best approach but at the moment I have data coming into the system to review.