Supporting Data for Lab 1.1 (Prepare the SAM Environment)

Anand
Tera Contributor

Hi All,

I am doing the learning - Software Asset Management Professional Fundamentals, wherein I need to complete the Lab 1.1 ((Prepare the SAM Environment). And, in this one topic is to download the supporting SAM Files (2.1-entitlement_import_file.xlsx) to do further Lab activities. But, I am not able to find it as per the steps described in the Lab Manual. If anyone can help in this?

Thanks in advance 🙂

 

1 ACCEPTED SOLUTION

Angie Lee
ServiceNow Employee
ServiceNow Employee

Hi Anand,

As @shloke04 mentioned, it is under knowledgebase. Attached the files here as well just in case.

View solution in original post

4 REPLIES 4

shloke04
Kilo Patron

Hi,

Can you share the steps which are shared in your Lab document to assist you further? 

What I have seen before in one of my training these files are placed in Knowledge Module which you can access under Self Service Menu as shown below and see if you find it there or not within the instance:

find_real_file.png

 

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

Anand
Tera Contributor

Hi,

Sure, here's the snap of the steps.find_real_file.png

Angie Lee
ServiceNow Employee
ServiceNow Employee

Hi Anand,

As @shloke04 mentioned, it is under knowledgebase. Attached the files here as well just in case.

Anand
Tera Contributor

Hi Angie Lee,

Thanks for the help.

I tried to find this in knowledgebase in Class Knowledge Base (as per the Lab manual provided in that learning but didn't find it there. May be the manual needs some correction. It's great, that you shared it here.

Thanks a lot 🙂