Updating software install table without discovery source

raj104
Tera Contributor

Hi all

I’m pretty new to SAMpro, i am being told that sampro will only work  whereby software has been discovered by a SG integration/service discovery etc….., 

 

How important is the discovery source to the sam process? If i had software available in the cmdb_sam_sw_install table with a discovery source unknown/blank would the process still work (with maybe a business rule change) or would it just fail.

 

look forward to hearing from you

1 REPLY 1

Divya76
Tera Contributor

Any update you got on this , how can this issue be fixed