What plugins required for software asset management

[Nag9]

Hi all,

I have to prepare a documentation for what all the plugins are required to be installed in the client instance for activating the software asset management.

As per docs, we need to raise an HI portal ticket for the plugin activation. I'm searching some of the servicenow docs to get the info, but no luck.

Can anyone have the full documentation for the SAM plugin activation? 

Like, what are all the plugins to be installed?

If an HI ticket needs to be raised for that, what is the process? I need all the info in a document.

Thanks in advance

[SumanthDosapati]

Hi,

You can check this link from ServiceNow docs.

Regards,

Sumanth

[Kenneth3]

Hello,

If you mean Software Asset Management Professional, you need to activate the following plugins via the HI portal (Now Support Service Portal):

• Software Asset Management Professional - com.sn_samp_master
• Software Asset Management - SaaS License Management Integrations - com.sn_sam_saas_int
• Software Asset Workspace - com.sn_sam_workspace

Good luck,

BR,
Kenneth

[Community Alums]

Hi Nag,

Follow the below steps:

Login to https://developer.servicenow.com/dev.do 

You are required to Activate "Software Asset Management Professional" instead of  "Activate all Software Asset Management Professional plugins

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[Community Alums]

Hi Nag,

Glad to see my answer helped you, Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep