SecOps articles

SecOps Resource Library: Major Security Incident Management

Major Security Incident Management (MSIM) Base Knowledge Product Documentation: Major Security Incident ManagementServiceNow Store: Major Security Incident ManagementMSIM Welcome Guide MSIM Demo: How ServiceNow MSIM Helps Streamline Collaboratio...

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SecOps Resource Library: Data Loss Prevention Incident Response

Data Loss Prevention Incident Response (DLP-IR) Base Knowledge Data Sheet: Data Loss Prevention Incident ResponseProduct Documentation: Data Loss Prevention Incident ResponseServiceNow Store: Data Loss Prevention Incident ResponseDLP Demo Video ...

SecOps Resource Library: Threat Intelligence Security Center

Threat Intelligence Security Center (TISC) Base Knowledge ServiceNow Website: Threat Intelligence Security CenterProduct Documentation: Threat Intelligence Security CenterServiceNow Store: Threat Intelligence Security CenterIntroducing TISC Demo...

SecOps Resource Library: Now Assist for Security Incident Response (SIR)

Now Assist for Security Incident Response (SIR) Base Knowledge Product Documentation: Now Assist for Security Incident ResponseServiceNow Store: Now Assist for Security Incident ResponseDemo Video: Security Incident Response Wrap up AgentDemo Vid...

SecOps Resource Library: Security Incident Response

Security Incident Response (SIR) Base Knowledge ServiceNow Website: Security Incident ResponseProduct Documentation: Security Incident ResponseServiceNow Store: Security Incident ResponseSIR Demo: Optimize and Orchestrate Enterprise Security Ope...

SecOps Resource Library: Software Bill of Materials

Software Bill of Materials (SBOM) Base Knowledge Product Documentation: Software Bill of MaterialsServiceNow Store: Software Bill of MaterialsSBOM Demo Video Webinars & Training ServiceNow Federal Tech Talk - Integrating SBOM and Vulnerabil...

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SecOps Resource Library: Security Posture Control

Security Posture Control (SPC) Base Knowledge ServiceNow Website: Security Posture ControlProduct Documentation: Security Posture ControlServiceNow Store: Security Posture ControlSPC Demo: Introducing Security Posture Control Implementation ...

SecOps Resource Library: Infrastructure Vulnerability Response

Infrastructure Vulnerability Response (VR) Base Knowledge ServiceNow Website: Vulnerability ResponseProduct Documentation: Vulnerability ResponseVulnerability Response Reference Information ServiceNow Store: Vulnerability ResponseVR Demo: System...

SecOps Resource Library: CMDB Topics

CMDB Topics Base Knowledge Product Documentation: CI lookup rules CMDB data management Working with unmatched CIs KB1001240 Manage Vulnerable Items with No Configuration ItemKB0998706 CI Matching in Vulnerability ResponseKB0998270 How to ...

SecOps Resource Library: Performance

Performance Overview Performance considerations are important for larger volume tables and integrations in ServiceNow, primarily around data processing and user experience. With Vulnerability Response, it is recommended to review these key Su...

SecOps Resource Library: Reporting

Reporting Base Knowledge Product Documentation: Analytics and Reporting Solutions for Vulnerability ResponseProduct Documentation: Security Incident Response Platform Analytics Solutions and Security Incident Response ReportingServiceNow Store: P...

SecOps Resource Library: Cybersecurity Executive Dashboard

Cybersecurity Executive Dashboard Base Knowledge Product Documentation: Cybersecurity Executive DashboardServiceNow Store: Cybersecurity Executive DashboardDemo: Cybersecurity Executive Dashboard Overview Video Webinars & Training Webinar: L...

SecOps Resource Library: What's New

What's New Zurich Product Docs: SecOps Q3 2025 Release NotesWhat's New in Security Operations Aug 2025 ReleaseAnnouncement - Wiz Integration with ServiceNow SecOps (Aug 2025 Release) Yokohama Webinar: What's New in Security Operations Q2 2025 ...

QuickStart Guide for Now Assist for Security Operations

The attached QuickStart Guide is a valuable resource to help you get started with Now Assist for Security Operations. It includes steps to get started, a guide to important features, and links to relevant store applications, product documentation, vi...

New Content Alert: Security Incident Response Learning Bytes

Security Incident Response Learning Bytes is live on Now Learning! Following the success of VR Learning bytes, we have started a similar series for Security Incident Response targeting key integrations and configurations. As part of this series w...

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QuickStart Guide and Now Create Resources for Data Loss Prevention Incident Response

The attached QuickStart Guide is a valuable resource to help you get started with Data Loss Prevention Incident Response (DLP IR). It includes steps to get started with an initial use case, a guide to important features, and links to relevant store a...

QuickStart Guide and Now Create Resources for Major Security Incident Management

The attached QuickStart Guide is a valuable resource to help you get started with Major Security Incident Management (MSIM). It includes steps to get started, a guide to important features, and links to relevant store applications, product documentat...

Leveraging the Cybersecurity Executive Dashboard

Andy Ojha, Principal Outbound Product Manager/SecOps, Elizabeth Skogquist, Sr. Product Success Manager/SecOps, and Vinod Laxmeshwar, Sr, Product Success Manager/Risk, highlight the new Cybersecurity Executive Dashboard. This dashboard combines the in...

QuickStart Guide and Now Create Resources for Security Posture Control

The attached QuickStart Guide is a valuable resource to help you get started with Security Posture Control (SPC). It includes steps to get started with an initial use case, a guide to important features, and links to relevant store applications, prod...

Revolutionizing Security Incident Management: Introducing November Gen AI Capabilities

In today's rapidly evolving cybersecurity landscape, security teams face unprecedented challenges in efficiently managing and responding to security incidents. Security analysts, particularly those new to the field, often struggle with the sheer ...