Hello Community,We are encountering an issue with the UI Action named "Request Exception" on the VR Remediation task table. When the UI Action is triggered, a dialog window appears. Inside this dialog, there is a "Request Approval" button that trigge...
Hi all, Do we have any guidance on if we want to create an integration to push data into servicenow to create vulnerable items. The guide that is available from servicenow is for pulling the data from scanner. In my case scanner wants to push data. ...
Hi,There are a list of Test Results in Result = Passed provided as a part of incident raised by VR team asking the reason for State of the Test Result to be still Open. Kindly let know if it is expected behaviour if so please provide some references....
Hi,We have recently implemented Configuration Compliance with a couple integrations: Qualys Policy Compliance as well as Prisma Cloud.There are times when we want to be able to manually close Config Test Results, however, unlike Vulnerability Respon...
After Xanadu upgrade we are unable setup approval rules for Exception or False Positive by doing a dot walk to set Approval table field on the Approver Level in the Exception or False Positive Approval RulesSteps to Reproduce: 1. Open Approver Level...
Hi community, User has raised an incident that "when he is resolving the Major incident INC0010910, problem PRB0040017 is getting triggered.1.while closing this problem PRB0040017 by mapping to incident, new problem PRB0040018 is triggered. 2. While ...
Hi all, Facing below error while running Playbook for my case in CSM Workspace. If anything, please update Thanks,Sreesh Surendran
When relating instances with Databases what should be Parent and child. Also it should be considered that CMDB is supposed to be used for Impacted Services. Data model should be that Instance should be parent and database should be child.
Where in ServiceNow's DB are CI's Internet Facing attributes stored?Are they stored as strings in the attributes column of cmdb_ci? The following URL, using cmdb_ci, says “you can assign attributes such as Internet Facing for these CIs. https://www.s...
We are trying to implement the incorporation of NVD vulnerability information into ServiceNow using Vulnerability Response Integration with NVD. However, the ServiceNow instance is denying inbound access due to IP Address Access Controls. Therefore, ...
I was reading this post https://www.servicenow.com/community/itom-forum/certificate-monitoring-self-hosted-ca-discovery/td-p/3152378. and noticed that ServiceNow’s Certificate Discovery supports only a few external CAs like Entrust and DigiCert. Our...
Hi, I'm unable to find the Vulnerability Response (VR) Implementation on demand course in the learning catalog in English. Only one i see is in japanese (Vulnerability Response (VR) Implementation On Demand [日本語])Does anyone have direction about this...
HelloWe have Security Center installed. Wondering if anyone knows where the queries are stored for the metrics? Trying to recreate them in the Reports module so I can schedule reports with the same queries. Thank you
We want to enable the role based auth for all users with roles in our instance but also want to exclude some service accounts with roles from this feature. Any suggestions?
How would I distribute a weekly report of active VITs distributing to 50+ groups, being sure the data is just scoped for each individual group? The main thing I need to figure out is generating the same report but with data scoped to just members of ...
