I have integrated ServiceNow with a ticketing system, and I am successfully able to fetch tickets and related data through the REST Outbound setup.However, I now want to automate the process by using a Script Include.When I hit the Script Include, I ...
Hey everyone, I’m working on a PowerPoint presentation and need icons to represent the following concepts: Vulnerability ManagementIRM SecOps 3rd Party IntegrationCSM Order ManagementOmni-channel Customer ExperienceITSM ITOM Does anyone know where I ...
We observed that, multiple CI's are duplicate and created by Qualys due to integration create those as per identification rule. Is it possible to trigger notification or task to CMDB while Qualys host detection integration runs and create the config...
Hi Everyone, Happy New Year!!!! I have configured the TAXII profile in the TISC application and noticed that only the Indicator table is being populated.Does the TAXII profile support populating data in other tables as well? If yes, could you clarify...
I have went to the https://developer.servicenow.com/dev.do and run the instance. What will be the next step?
Hi All, Currently, the phishing catalog can process information only from .eml file types. Is there a possibility or option to enable support for .MSG file types as well? Has anyone implemented this before, or could you share any suggestions or guida...
Hello All, I wanted to understand how Secure notes work, as I could see that anyone with Sn_si.basic role can add the notes and then it is visible to evberyone. What is the use case and why it is needed ?
Hi All, I have integrated ServiceNow with Tenable.sc and have a list of vulnerable detections that don't have the Vulnerable Item field filled. It seems like, it was deleted. Can anyone suggest what the possible root cause could be? Regards,Maloy Ba...
I have run the Tenable.sc Open Vulnerabilities Integration and I noticed that the number of NEW DETECTIONS are not all imported to Vulnerable Items table.Any idea?
Hi All, Currently trying to setup Vulnerability Response. I have noticed that with all the integrations we have we are still missing vulnerability data like Exploit exists, Exploit attack vector and Exploit skill level. I have integrations setup with...
Is there a way to export the graphs/metrics from the Security Center app? For example, I'm looking for a way to schedule an email containing the 'Total Privileged Users' metric like once a week. Thank you
Hello Community, I am trying to run the NIST National Vulnerability Database Integration - API (Unmapped CPE) but it is failing with the error message 'Attempting retry with process VINTPRC00******. Error: Invalid response code received from NVD: 403...
Hello, Does anyone know where I would go to adjust the risk score rating scale? Say if my employer want a risk score of 60 and above to be critical (just an example), where would I adjust the scale to say risk score 60-100 should = critical?
Hi Everyone, In the TISC application, under the Administration section, there is a "Security Control List" that includes three sub-sections: 1. Allow List, 2. Deny List, and 3. Watch List. I would like to understand the purpose of this section and th...
We would like to calculate the value of the [Risk score] column of Vulnerable Items[sn_vul_vulnerable_item] using the Vulnerability Calculator Rules[sn_vul_calculator].We want to calculate it.We would like to set the conditions and values in the [Whe...
