After Xanadu upgrade we are unable setup approval rules for Exception or False Positive by doing a dot walk to set Approval table field on the Approver Level in the Exception or False Positive Approval RulesSteps to Reproduce: 1. Open Approver Level...
Hi community, User has raised an incident that "when he is resolving the Major incident INC0010910, problem PRB0040017 is getting triggered.1.while closing this problem PRB0040017 by mapping to incident, new problem PRB0040018 is triggered. 2. While ...
Hi all, Facing below error while running Playbook for my case in CSM Workspace. If anything, please update Thanks,Sreesh Surendran
When relating instances with Databases what should be Parent and child. Also it should be considered that CMDB is supposed to be used for Impacted Services. Data model should be that Instance should be parent and database should be child.
Where in ServiceNow's DB are CI's Internet Facing attributes stored?Are they stored as strings in the attributes column of cmdb_ci? The following URL, using cmdb_ci, says “you can assign attributes such as Internet Facing for these CIs. https://www.s...
We are trying to implement the incorporation of NVD vulnerability information into ServiceNow using Vulnerability Response Integration with NVD. However, the ServiceNow instance is denying inbound access due to IP Address Access Controls. Therefore, ...
I was reading this post https://www.servicenow.com/community/itom-forum/certificate-monitoring-self-hosted-ca-discovery/td-p/3152378. and noticed that ServiceNow’s Certificate Discovery supports only a few external CAs like Entrust and DigiCert. Our...
Hi, I'm unable to find the Vulnerability Response (VR) Implementation on demand course in the learning catalog in English. Only one i see is in japanese (Vulnerability Response (VR) Implementation On Demand [日本語])Does anyone have direction about this...
HelloWe have Security Center installed. Wondering if anyone knows where the queries are stored for the metrics? Trying to recreate them in the Reports module so I can schedule reports with the same queries. Thank you
We want to enable the role based auth for all users with roles in our instance but also want to exclude some service accounts with roles from this feature. Any suggestions?
How would I distribute a weekly report of active VITs distributing to 50+ groups, being sure the data is just scoped for each individual group? The main thing I need to figure out is generating the same report but with data scoped to just members of ...
Has the course content for Vulnerability Response been retired? Is this true and if so what is replacing it?
I have integrated ServiceNow with a ticketing system, and I am successfully able to fetch tickets and related data through the REST Outbound setup.However, I now want to automate the process by using a Script Include.When I hit the Script Include, I ...
Hey everyone, I’m working on a PowerPoint presentation and need icons to represent the following concepts: Vulnerability ManagementIRM SecOps 3rd Party IntegrationCSM Order ManagementOmni-channel Customer ExperienceITSM ITOM Does anyone know where I ...
We observed that, multiple CI's are duplicate and created by Qualys due to integration create those as per identification rule. Is it possible to trigger notification or task to CMDB while Qualys host detection integration runs and create the config...