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Security Incident Closing - review response task - new status

Hi All,I created a new response task status  called "Not Applicable" that has to take in consideration when closing the related security incident.Actually, You can close a security incident only when all response tasks are completed but i want to clo...

Armando4 by Tera Contributor
  • 347 Views
  • 2 replies
  • 1 helpfuls

Resolved! Question about Identity Access Management in NOW

One of our business partners is looking for a particular ServiceNow use case: I’m looking to assess the need/interest level of existing ServiceNow customers in ongoing Identity access certification automation. Backdrop: Once workflows are provisioned...

Andy Bailer by ServiceNow Employee
  • 7492 Views
  • 4 replies
  • 3 helpfuls

Resolved! Tenable.sc Open Vulnerabilities Integration

Has anyone had the issue of the Tenable.sc Open Vulnerabilities Integration not loading open vulnerabilities? I've integrated to our Tenable dev instance and all the other jobs have loaded. For testing purposes, I enabled the fixed vulnerability job ...

Resolved! Reopening of Closed VIs by the VR System

Hello, a client has several VIs that have been reopened by the VR System after being Closed so I'd just like to ask about the following scenario that occurred: VI is Deferred by a userVI is Closed (Substate is Fixed) by VR SystemDetection Last Found ...

Patrik Z by Giga Guru
  • 2415 Views
  • 11 replies
  • 10 helpfuls

Resolved! Process Automation Designer Activity

Hi everyone i have an issue using the process designer automation ... I am working with a Securtiy incident (SIR) by the Workspace using a playbook , i need a process automation activity that let's the user manual update the category field and sub ca...

emidef94 by Giga Contributor
  • 467 Views
  • 1 replies
  • 1 helpfuls