We have found numerous Vulnerable Item records that are still in Open status with closed detection(s). Ideally, when all related detections are closed, related Vulnerable Item will automatically closed as well but this does not happen. We ran a daily...
Hi,The NIST National Vulnerability Database Integration - API (CVE only) is failing with the following error:Error: Incomplete JSON received from NVD SyntaxError: Unexpected token: < Any ideas how this can be corrected?TIA
In the Security Incident Response workspace, how can re-order the sections below on a security incident record?
Hi everyone! I'm working with Security Incident and would like to ask for your help. User case is to convert record from custom import set table to sn_si_incident table, and those duplicate record would be created as child. Right now it creates recor...
I have done Servicenow integration with MS TVM Now i want to restrict or allow all the Vulnerabilities coming from the Microsoft Defender using a Tags can anyone please guide me on this
In Vulnerability Response, how do you manage the Unclassed Hardware [cmdb_ci_unclassed_hardware] table? In regards to VR integrations with third-party tools, ServiceNow automatically creates CIs on the Unclassed Hardware table when a CI is unmatched ...
I have a customer asking this and I'm not sure how to answer: "We have the Qualys integration for Vulnerability Response running, and we have noticed that within the discovered items table we are seeing multiple assets that have the same sys_id, but ...
I have 3 alerts from different sender for which I created the 3 different users for the identifications.Using flow designer I am trying to convert those alert to incident ticket.All the field values under incident table are common for all the alerts ...
We want to disable an assignment rule. What will happen to the existing Vulnerable items that were originally assigned using that assignment group ?
Hi, We have ArcSight Integration in system and under that mapping some fields from there to ServiceNow. There is one time field which has time in "GMT" but when it mapped to ServiceNow security incident it convert it to "PST".We have custom script in...
Hello everyone,We are facing the "issue" that if CI has updated IP Address, this is not reflected in VIT. VIT is still having the IP Address of CI from initial detection. I understand that this is by design, but don't really find it useful and search...
Hi,we are currently facing a connection issue while integrating ServiceNow with the Azure microsoft0365 application.We have completed the application registration in the Azure and granted the API Permission "SecurityEvents.ReadWrite.All" as mentioned...
Hello, I am new to Vulnerability Response licensing.I have the following questions related to licensing in Vulnerability Response :1. how are number of licenses being used calculated?2. where can i see the number of licenses being used?3. What could ...
Hello,How to stop new CI getting created as unclassified hardware when Apply changes used on CI lookup rule table for existing retired and Non Operational CI's in CMDB What is happening for Unclassified hardware CI getting created from QualysIf there...
