Hello, the client asked for a capability to Import New Vulnerable Items by a spreadsheet. A transform map has been created for that and now the next requirement is that if the Configuration Item is not found then a new one is created under the "Uncla...
Is there a developer guide, or something similar, for developing a custom integration with the VR module? We are trying to import AWS Security Hub findings into the VR module and looking for a bit more guidance than the online docs can provide. It's ...
Hi All, We are using Qualys Integration Module in SN. One of the Integrations runs "Qualys Knowledge base (Backfill)" is failing with the following error: Encountered error running the integration. Error: Invalid XML response body received from Qual...
Hi all, I have a requirement where I created four fields Name, Department , number and email.I have given type as reference for name if user selects name other three fields should be auto populated any one has script or pointers on this to auto popul...
Hi - I am trying to figure out what the best options are when it comes to integrate Splunk with ServiceNow, including for customers that might not (yet) have the SIR module. Could you challenge me on those following options and maybe recommend what t...
What is the use of Activity Due field in Security Incident table and how it can be used? It is of Due Date field type, will it capture date and time as it has class "GlideDueDate"?
We added a couple "Remediation Group" fields to the CMDB CI records. Attempting to utilize them, we added Assignment Rules (to both CC and VR) to set CTR and VIT assignments to the User Group Field values of cmdb:u_remediation_group_infrastructure o...
We have seen an issue with an end-user not being able to close a VI because of multiple detections being listed on the VI. From the documentation it states: Detections are only opened or closed by data that is found by a scanner, they do not roll do...
Hi all, I have a requirement where Remediation target rules notifications - user will get notified but if the user not there then we need to configure notification which will be sent to the group (Remediation target rules notifications needs to send ...
Hi All, I am looking for a way to create an exclusion for Qualys XML Attachment size in the following property: com.glide.attachment.max_size. Currently, the size is set to 5MB but we want to allow more than that for Qualys as it is throwing below er...
Hi Folks, I want to know how can i send state values of SIR incidents back to Splunk, i have OOB splunk integration setup but did not see any OOB REST message configured in Outbound Rest Message.
Hi, Some of our Vulnerable items get closed by the scanner and got reopened by the scanner after a few days if it finds the detection. These VITs are already part of a Remediation task (a.k.a Vulnerability group). If the group is in the "Under Invest...
What is the Difference between Integrating Qualys VMDR for ITSM to Servicenow and Qualys Integration for Security Operations The Integration "Qualys VMDR for ITSM" is Free and Qualys Integration for Security Operations is Paid one.What is the differe...
Hello!Can the risk score on a vulnerability item or Remediation Task be manually changed? We do have risk rules set up but it doesn't work perfectly. Also, in some cases, our SIRT team will deem a vulnerability a higher risk than has been calculated....
We are unable to reapply new assignment rules and receive the following message, "The configuration for the job Reapply assignment rules (VIT) is inactive. Please activate to execute this background job." We have checked all of the background jobs ...
