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Forum Posts

CI Lookup Rule - MAC Address Rule Not Matching to Parent CI

Hi guys, TLDR: Mac Address CI Lookup Rule returning Network Adapter as CI to populate VIT's when it is meant to be the parent CI. I have integrated Vulnerability Response with Tenable and am having some issues with the CI Lookup Roles - specifically ...

SnowedIn by Tera Contributor
  • 1711 Views
  • 4 replies
  • 1 helpfuls

Configuration Compliance Test Result Groups

Hi, we are currently in the process of implementing Prisma Cloud integration with Config Compliance. Seeing strange issues with Test Result Groups (TRGs). Throughout the course of the day, TRGs (Test Result Groups) are being deleted and created. Cons...

Rahul Popli1 by Tera Contributor
  • 1232 Views
  • 2 replies
  • 0 helpfuls

Allow Group Managers to Manage Group Members

Dear All, Kindly note I've followed the below steps but still I'm unable to achieve my target to Allow Group Managers to Manage Group Members, even the admin is unable to edit the group members when we added " https://www.servicenowguru.com/system-de...

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Yaseen2 by Mega Expert
  • 10003 Views
  • 13 replies
  • 2 helpfuls

Resolved! How to show Schema Map to certain users other than admin

I have a requirement to show the schema map to non-admin users for only few users. I am not able to find a solution to this. Did anyone find a way to give access to schema map to non-admin users. This post explains adding as a UI Action but its only ...

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kirthi1 by Tera Contributor
  • 2458 Views
  • 3 replies
  • 1 helpfuls

How other Qualys customers are using the SN integrations

Wondering how other folks out there are using the details from Qualys to import and utilize Information Gathered QIDs, and how you might use those to highlight if the last vulnerability scan properly authenticated (or not) to set expectations of how ...

Joe Kline by Kilo Guru
  • 1266 Views
  • 2 replies
  • 1 helpfuls

Resolved! Simple way of 1:1 mapping of QDS into Risk score?

I configured QualysHostDetectionIntegration to import QDS (Qulays Detection Score) and populate the custom QDS field on the Detections and VITs tables. Now I'd like to use the QDS value to calculate the Risk Score.I can think of these two ways to ach...

Bla_ena by Tera Contributor
  • 2340 Views
  • 2 replies
  • 3 helpfuls

Vulnerability item and detection questions

Hello, Can someone please help provide information on these:For Tenable integration with Vulnerability Response management, the detection key config needs to be updated to include 'proof' along with port, protocol and asset_id. Is it something to be ...

vijir by Mega Guru
  • 2047 Views
  • 3 replies
  • 0 helpfuls

Resolved! SLAs for Security Incident Response Elapsed Time is 0

I created a few SLAs for Security Incident Response.  The SLAs appear to start, as they activate the SLA workflow.  However, the "Business time left", "Business elapsed time", and "Business elapsed percentage" always seem to be 0 on every SIR.  Any i...

rcarmack1 by Kilo Guru
  • 3462 Views
  • 7 replies
  • 1 helpfuls