Contact Management
Hi,Do you we have any documentation on Contact Management in ServiceNow?
Forum Posts
Resolved! Assignment group table
On my incident management page, the assignment group field references the "group table". However, there are some groups that are no longer in use and i don't want to delete them.Please how do i hide these groups so they are not presented as an option...
Resolved! "Assigned to" vs. "Supported by" in a Business Service
Hi there,When I create a Business Service, there are two similar-looking fields: "Assigned to" and "Supported by", both of which take a person's name as input. Please see screenshot at Screenshot: �Business Service | ServiceNow IT Service Managemen...
Resolved! Background colour
I'm trying to change the background colour of my ServiceNow instance, but when I change the colour the way the tutorials say(Basic Configuration page), it makes no difference, even when I click save. Any ideas?
Resolved! Migrate attachments
I feel like I've gotten myself into something very complicated...BackgroundEarlier this year, we spun up a new instance and essentially started over with our key departments: IT, HR, Legal, and Facilities. Due to some heavy rebuilding of case/incid...
Resolved! XMLHttpRequest Headers
I am trying to send a Post request from ServiceNow to an external server. I keep getting this CORS-related error: "Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested ...
HOW TO CREATE 100 CATALOG ITEMS ?? WITH AN EFFICIENT WAY ?
my questions is i want to create 100 catalog items not manually how it is possible????
Resolved! Attachment in email notification
How can we embed a Document in a email notification. I just find embedding a link to a document in Servicenow but could not find attaching a file to a notification. I am not looking to send atachments of a record to email notification but sending a s...
Metric_instance records are being duplicated
I created a metric (code below) which is using:Table:IncidentField: Work notesType:Script calculationThe goal is to create a metric instance when a User adds a work note. But I am seeing duplicate metric records (different sys_id but same field value...
Resolved! Variable Editor view on HR records
I am utilizing a record producer to create an HR record on the HR table. The record producer contains numerous variable sets that the user fills out. After submitting the form, the variables that the user filled out are not visible on the HR record. ...
what are the Types of UI Actions
Types of UI Actions
Resolved! Text box allow alphanumeric it accepts only 4 digits?
Hello All,I have a requirement like, single line textbox allow alphanumerics only, it restricts for only 4 digits combination alphanumeric, if user enters more than 4 digits it will show field error message like "it accepts only 4 digits or character...
Resolved! Set up notification for KB Comments added
I am looking to set up an email notification to be sent to the KB author when a user adds a comment to a published KB article. How can I accomplish this?
blocked user
what is blocked user ?? and how to make a user to list in the blocked users list???
knowledge base selecting topics
Hi, i am trying to use knowledge base across a domain separated environment, however i notice that knowledge categories are effectlively useless as they cannot be selected by any article author or admin when creating an article.i.e If i create one or...
