I wanted to confirm that keyword searching or using the global search should work on request item variable fields.I have a user who said that it did work, but stopped working recently. I thought that it did as well. I did recently enable searchin...
Hi All,Could you please point me in ServiceNow, where I can see Request/ RITM mappings to tickets. Actually I want to know once user submit the catalog item, how Request/ RITM gets created from system and how do mapping happens. I cant find this in w...
Able to add dotwalking field ( incident.change_request.state ) in from layout from , but not able to see the same field in the personalize list columHow to add here
when submitting a catalog request a Requested Item (REQ) and Catalog Task(TASK) is created. I don't need a task created. How can I prevent this or what did I do wrong?
I have created a metric for new table which have hr_basic role, but only admin is able to see metrics data on tickets.Can anyone tell me what needs to be done, so that all users who can see the ticket can see metrics also.
I tried using the events login and logout time. But i have lot of login events with less logout events. so i couldn't calculate the accurate. Is there a possibility to get the user session duration directly?
how to do cache clear ?
I have created a survey, now from where i can get list what response have been received.There are 3-4 questions in my survey.
Hi All,Is there any way/option to change the form text font and format in servicenow express?Thank you.
Note : Not a global table and it is set as read-only, as the name simplifies it counts the number of days Open.Issue Details:I'd like the "Days Open" field to only be integers and stop putting the additional .0 after the values. We don't use it.I a...
I have a request to increase the string field value from 80 to 500 in the problem tableIf i change it took more time and doesnt change to 500Is this any global or data loss impact will happen ? or how to achieve this
Hi ,how to call global script include from private scope application.below is the client script code which is calling script include from global scope, I want to use same code and call same script include but when working in my private scope.What cha...
Hello,On the Donut Chart in Geneva when you select to see the Legend, the total data label disappears (also the total number in the middle of the donut).Is there no way to have both the Legend and Data? I would imagine this would be the best things...
Hi to all,can any one please look at my requirementMy requirement is when ever a users adding some attachments on incident form there is possibility to remove that one including admin also when the state is at any stage of the ticket the following sn...
It has been asked if a UI can be triggered automatically, without actually clicking on a link.I know both a UI and a Business rule can call the same script include and that's a possible solution.But someone here would like to have the UI itself be us...
