What are pre- and post-cloning activities.
What are pre- and post-cloning activities.???
Forum Posts
Online Exam Experience
Hi,I dont have a test center near my location so planing to take the exam online.Have any one faced any issues during the exam and please share the experience.Can we use DSLR camWhat if something happens during the course of the exam, can we reattemp...
Configuration Item lookup on Incident List View
If I add Configuration Item to the All Incidents list view and do a lookup, it only shows items with the class of Computer. If I am in an incident, the lookup shows alls classes. I don't know where the filter on the list view is coming from. Is...
Resolved! OOTB guest functionality in service now
Hi All,There is a OOTB functionality in service now that when a user who is not present in service now and sends a mail to service now than a incident ticket is created for that user as a guest.Where is code for this functionality present, i want to ...
Can anyone explain the Lock and Unlock activities of the Workflow in detail please
Can anyone explain the Lock and Unlock activities of the Workflow with detailed examples.What is the purpose of the activity?
Resolved! Sorting alphanumeric field in list view
Hi All, I have a string kind of field and i need to sort this numerically in ascending order, right now it is displaying all starting with 1 first then the ones starting with 2 and so on. I want to show the numbers in ascending order. Any suggestions...
Change Cell Color in List View
Hi Experts,I need to change the color of cell in list value. When i tried with background-color:Red then it shown RED DOT beside that field and when i tried using color;Red then it changed the text color.But i need to change the color of Cell.Please ...
Resolved! how to put navigation menu on service portal page
hi , I want to know how to create a navigation menu on service portal page.below is the image similar to which I need to crate service portal home page, I am new to service portal.I was creating a page I want a navigation menu, for my approvals, my r...
Resolved! What is the best tool for time tracking within SN
We are looking for a time card tool to use for our business. Thoughts on the best application/plugin to use for this task. HR management applicationProject Management application or Time card plug in that I just found on the "list of SN plug in's p...
\$sp.getParameter("sys_id") returning "null" value in Service portal
I am using $sp.getParameter("sys_id") in widget ,but it retun null,anyone can help on this ?
tool tip or help text
i tried adding a tool tip and help text on instance and checked the show help button.On portal level i could see the changes getting reflected, but when i try and raise a request on instance level neither tool tip not help text is working.we are usin...
Renaming a table name after creation
I want to rename a table name after I created the table, I tried to change it with Security admin access on, still the change does not save. Any ideas?
Display user id in one variable and Display user name in another variable in catalog item
HI allDisplay user id in one variable and Display user name in another variable in catalog itemI have a two variables in catalog item both are reference fields connected to the sys_user table is this possible if yes then how can we achieve this...
Reference Qualifier- Current object
Hi Experts,I have a simple 'client callable' script include which i use to retrun active tickets for the user/caller selected on our 'new call' form. So we have Caller reference field to select a user, and a Ticket number reference field to list his/...
Approval field not updated on request cancellation
Hey all,We are starting to run reports on requests that have been cancelled, but noticed an issue on the OOB cancel request UI action.When you cancel the request, the workflow is cancelled, the RITMs are cancelled, task as well, however, even tho the...
