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Resolved! Remove Decimal(.0) from ( Days Open) Field eg:209.0

Note : Not a global table and it is set as read-only, as the name simplifies it counts the number of days Open.Issue Details:I'd like the "Days Open" field to only be integers and stop putting the additional .0 after the values.   We don't use it.I a...

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Chandu12 by Mega Expert
  • 5343 Views
  • 5 replies
  • 3 helpfuls

Resolved! Max Length on String Field ?

I have a request to increase the string field value from 80 to 500 in the problem tableIf i change it took more time and doesnt change to 500Is this any global or data loss impact will happen ? or how to achieve this

sukran by Mega Sage
  • 2842 Views
  • 7 replies
  • 2 helpfuls

Removing Awaiting Acceptance in HR Case

Has anyone successfully remove the Awaiting Acceptance State in an HR case?What i'm trying to achieve is set the state of the ticket to Closed Complete from Work in Progress when the Closed Complete button (UI action) is clicked.In the "sf_state_flow...

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neophyte by Kilo Expert
  • 3169 Views
  • 5 replies
  • 0 helpfuls

Donut chart - legend and totals

Hello,On the Donut Chart in Geneva when you select to see the Legend, the total data label disappears (also the total number in the middle of the donut).Is there no way to have both the Legend and Data?   I would imagine this would be the best things...

Dan Brown2 by Kilo Sage
  • 2570 Views
  • 5 replies
  • 0 helpfuls

Can a UI be triggered automatically, with actually clicking on a link? We want to be able to click on the UI and also to have it trigger automatically when conditions are met.

It has been asked if a UI can be triggered automatically, without actually clicking on a link.I know both a UI and a Business rule can call the same script include and that's a possible solution.But someone here would like to have the UI itself be us...

PaulShea by Kilo Explorer
  • 1704 Views
  • 8 replies
  • 0 helpfuls

Resolved! how to search by VIP?

We have VIP users that are marked with the VIP icon. But, how do I search for these in incidents? I only want to see the incidents for our VIP's??

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Is there a way to view the Knowledge article linked to a CI in the Configuration Item record? I want to see the" Knowledge article " column in incident related tab/

Hi,Is there a way to view the Knowledge article linked to a CI in the Configuration Item record? I want to see the" Knowledge article " column in   incident   related tab?Please refer the attached screenshots.( I want like - Refer Screenshot:"knowled...

sowmyab by Giga Contributor
  • 3805 Views
  • 9 replies
  • 3 helpfuls