'Request For' Field Grayed Out on Order Confirmation

[jmeza]

This question was posed in a 2023 post. The answer was to go to glide.sc.req_for.roles and update it if needed. If it's blank that means all roles have access. 

Ours is blank but I have a user who still sees a grayed out 'Request for' field on the Order Confirmation page (screenshot is attached). 

Any suggestions?

Thanks!

[Tanushree Maiti]

Hi @jmeza 

Check your ACL on Sys_user. It seems what role user is having  that is for Read ACL. 

his role should be part of WRITE acl.