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Payroll, PTO and Attendance Tool

Hi! My company was looking into maybe using some of the HR management tools in place of the ones we are using today. One of the main things they wanted to be able to use it for was for more of a time and attendance tool (real time PTO calculation, fo...

Sensitive data over email

How do you protect sensitive data which is coming in and being sent out from ServiceNow via email?   This has just been raised by our internal IT Security team as an issue (not an issue for IT users who aren't dealing in confidential/sensitive inform...

makerr by Kilo Explorer
  • 2228 Views
  • 4 replies
  • 0 helpfuls

Resolved! Invalid Group Change Error?

Hello, I am using the OOB Initiate Employee Onboarding Record Producer and I extended the form to add the fields that I need to capture. When I click "Submit" the record producer then populates the fields in an HR Case that is created from the record...

steele2 by Kilo Expert
  • 1647 Views
  • 7 replies
  • 0 helpfuls

Resolved! Workday and deep links

Has anyone worked with deep links in Workday?   Looking at integrating ServiceNow to Workday with deep links at the transaction level

reely01 by ServiceNow Employee
  • 3430 Views
  • 3 replies
  • 0 helpfuls

ACL for HR Case

We are currently implementing HR Service Management and have a requirement where an assignment group can restrict case access to their assignment group only.I have achieved this by adding a new field on the form 'Restrict Case Access' and a new read ...

HR_ACL.PNG
Jon23 by Mega Sage
  • 5921 Views
  • 22 replies
  • 1 helpfuls

Resolved! Internal Knowledge Base Look and Feel

Hi There,We are in the process of designing the architecture for the internal HR knowledge base. We are also planning to have a design layer for the look and feel. Do you guys have any examples (graphics would be nice) of similar designs? Just trying...

diegofarias by Tera Contributor
  • 1127 Views
  • 2 replies
  • 1 helpfuls

Template for creating FAQ

Hello,We are starting to write up the FAQs that will be used by our HR Specialists to answer the question that an employee is calling with.   We're writing these up in Excel Spreadsheets right now.This is our first implementation and our project kick...

ericfisher by Kilo Explorer
  • 3403 Views
  • 3 replies
  • 0 helpfuls

CV management on ServiceNow?

We're exploring possibility to use ServiceNow for CV management:creating new CV'suploading existing CV's in bulkquerying CV's in the repository, based on a number of criteriaexporting CV's in different formats, based on templatesAnybody any experienc...

geertdaneels by Tera Contributor
  • 2024 Views
  • 4 replies
  • 0 helpfuls