Can we remove "Popular Items" on the portal?

[kirthi1]

How can we not see the "Popular Items"on the portal?

When we open "Request Something" or "Get Help" through the portal homepage we can see the "Popular Items". Can we remove this Popular items completely. I have tried deactivating the "Popular Items" from the widget instance but can still see it.

[Prithviraj Howa]

Hello kirthi,

Once I used this link to remove popular items, might be it will help you,

https://community.servicenow.com/community?id=community_question&sys_id=030a4b82db60db40fac7f4621f96...

Please mark it as Correct and Helpful, if applicable. Thanks!

Warm Regards,

Prithviraj Howal

SNOW Developer