Service Management
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Activity in Service Management

SG-Azure Discovery

Hello Experts.  We have implemented a SG-Azure connector to identify the VM whereas the virtualization of these VM happens through the cloud discovery. but SG azure does not populate IP address, FQDN name etc. I have checked the documentation on this...

  • Question

KAA Certificate (mtls) based authentication for inbound Rest API

Hi Guys,We build some inbound rest endpoint inside ServiceNow instance(Internal Instance) & we want to access these rest endpoint using some application, postman, curl command and other ways.I need few guidance how can we setup KAA Certificate (mtls)...

  • Question

Asking for a reason when cancelling a change request

I'm trying to get our instance to request a reason for cancelling a change request. At the moment choosing cancel simply sets it to a state of cancelled.  I've imported the client script Show Cancel Reason modal and 2 UI pages change_confirm_reason a...

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PMP

Do you need a PMP to be a project manager at ServiceNow?

  • Question

portal error after raising cat item request.

Got this error while raising service request by impersonating other user, for me as a admin there are no error but for other users getting this error . they are not able to see request record but can see ritm record, request record they can see on Se...

  • Question

Resolved! Portal Banner Carousel widget

Hi, From what I read/search, there is a "Portal Banner Carousel" widget. We don't have it in our instances. Do you know where or how I can get this widget? Thanks in advance for your help.Dakker

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Resolved! Can activity be hidden in workspace?

Dear community, I'm struggling trying to hide activity section from workspace. Due to privacy reasons only specific group members are allowed to see it but I haven't managed to make it work with views, acls, client scripts...Can anyone confirm if thi...

  • Question

REQ Level Approval Workflow for Order Guide

I hope you are doing well.We are in the process of implementing an Order Guide workflow in ServiceNow, and I would like to gather your inputs to finalize the approval requirements.Below are the key points of the requirement:• The Order Guide contains...

  • Question

How to edit my login page

i wan to edit a label in  my login page , I tried changing the Ui messages but it is changing over service portal login page, i want that change in ,my native login page  i want to change the "login with sso" , is it possible if so how ?  

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