How to configure time card in agent workspace?

Palloma
Tera Contributor

Hi guys, 

 I´m having difficult about configure time card in agent workspace, have someone done that? What are the steps should i follow?

find_real_file.png

1 ACCEPTED SOLUTION

Allen Andreas
Administrator
Administrator

Hi,

You can refer to this 3-minute video:

Alternatively, check documentation here: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/workspace/task/configure...

Simply put, you just need to configure the form view/layout for workspace.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

View solution in original post

7 REPLIES 7

Allen Andreas
Administrator
Administrator

Hi,

You can refer to this 3-minute video:

Alternatively, check documentation here: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/workspace/task/configure...

Simply put, you just need to configure the form view/layout for workspace.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Thanks for sharing the link of the tutorial. As I was facing issue in configure time card in agent workspace for pet site startup. But after watching this YouTube tutorial. I easily fixed the issues. And now everything is working fine.

Hi,

Great, glad it helped 🙂

Please mark my reply above as Helpful as it seemed to have helped you.

Thanks and take care!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Hi, 

 

I have already seen this video, but thank you so much! My question is about the notification i get while trying to create a new (button) timecard in agent workspace....