Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to configure time card in agent workspace?

Palloma
Tera Contributor

Hi guys, 

 I´m having difficult about configure time card in agent workspace, have someone done that? What are the steps should i follow?

find_real_file.png

1 ACCEPTED SOLUTION

Allen Andreas
Tera Patron

Hi,

You can refer to this 3-minute video:

Alternatively, check documentation here: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/workspace/task/configure...

Simply put, you just need to configure the form view/layout for workspace.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

View solution in original post

7 REPLIES 7

Allen Andreas
Tera Patron

Hi,

You can refer to this 3-minute video:

Alternatively, check documentation here: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/workspace/task/configure...

Simply put, you just need to configure the form view/layout for workspace.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Thanks for sharing the link of the tutorial. As I was facing issue in configure time card in agent workspace for pet site startup. But after watching this YouTube tutorial. I easily fixed the issues. And now everything is working fine.

Hi,

Great, glad it helped 🙂

Please mark my reply above as Helpful as it seemed to have helped you.

Thanks and take care!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Hi, 

 

I have already seen this video, but thank you so much! My question is about the notification i get while trying to create a new (button) timecard in agent workspace....