How to send the notification to the approver selected by the user in the catalog item?

[2022_ServiceNow]

Hi everyone!

How can I send the notification to the person selected by the user in the catalog form for approval when the form is submitted using flow-design?

Regards,

Priya

[Muhammad Khan · Accepted solution]

Use just step-1 and step-3 and it should work. See the below image for reference.

For notification to be sent, there is an OOB notification Approval Request which will be sent when approval.inserted event will be triggered via either Approval Events (Non-Task) or Approval Events (Task) business rules.

[Pavankumar_1 · Accepted solution]

Hi @2022_ServiceNow ,

If you have Get Catalog variables action in your flow you can just select that variable as below on To.

[Pavankumar_1]

Hi @2022_ServiceNow ,

If  your issue got resolved close the thread by Accepting solution and hit thumb  icon.