In the notification 'Who to Receive' option, I want to add person selected by user in catalog form

[2022_ServiceNow]

Hi everyone,

I need to add the notification action in the flow design. So, in the 'Who to Receive' option, I want to add the person selected by the user in the catalog form they have submitted. 

How can I achieve this?

Regards,

Priya

[Pavankumar_1 · Accepted solution]

Hello @2022_ServiceNow ,

You can use get Get Catalog Variables(it will get variables you needed and use anywhere else in the flow) action and select your catalog item and select variables.

You can use these variables to set the approver in the Ask for Approval step.

[Pavankumar_1]

Hi @2022_ServiceNow ,

If  your issue got resolved close the thread by Accepting solution and hit thumb  icon.

[G24 · Accepted solution]

One option is to use a "Create Event Record" Flow Action.  Then tie your Notification to the event.  Set the "Send when" to "Event is fired" on the "When to Send" tab of your Notification.  And on the "Who will receive" tab, use Event parm 1 and Event parm 2.