Knowledge Management - Ownership groups and approvals
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01-09-2025 02:54 AM
Hi All!
I am a Knowledge Manager building a solution for GBS structure. There is a need to have a secure, controlled governance of articles, so I decided to do the following:
- Create ownership groups for HR, Marketing etc to ensure creation of content related to their areas is created and controlled by specialists
- Create an approval workflow, where each Ownership Group should have a bunch of defined approvers among members - and here is my issue.
Long story short: I would like to have 2 types of roles in one group - authors and approvers. Is it possible? My SN team suggests to create 2 separate groups - one for authors, one for approvers. I don't like this idea, as it would double the number of groups and might complicate the workflow and governance. I would rather have one group for each function and two roles within it. Does anyone have similar solution? If yes - what roles are you using for both authors and approvers and how do you apply it.
I would really appreciate any suggestions and ideas.
Aga