Developer

How can I set value to a variable that exists outside of MRVS from the MRVS

I have MRVS and one of the variables is AmountI want onchange client script that once amount change it well set a variable outside of the MRVS that called total amounttried g_form.setvalue // didnt worktried something with g_service_catalog.parent b...

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CAB Meeting: Adding Agenda Items to the, "CAB board member meeting invitation" Notification

Currently the OOB notification, CAB board member meeting invitation, does not contain or include the agenda items,What are the possible ways to add this to the above mentioned notification?Is there any OOB way or any email script is required? and how...

Question

Building ServiceNow apps via Claude Code and the ServiceNow SDK

Vibe Coding with Claude Code + ServiceNow SDK This is a series of short episodes (around three minutes each) that walk you through building native ServiceNow apps from your terminal using Claude Code and the ServiceNow SDK. Each episode covers one ...

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Need to pass a custom flag in the SSO URL and ensure it is retain in redirected URL.

Current Flow:User clicks SSO URL:https://xyz.service-now.com/login_with_sso.do?glide_sso_id=056793ad3610e961fca47aba1038The system redirects the user to login screen:https://xyz.service-now.com/dc?id=abc_public_global&samlContext=au1_707894289039_bvc...

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Automating the different Instance Scan scan types

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, So you've touched on Instance Scan, maybe read my previous blogs on Instance Scan, or saw Live Coding Happy Hour of last Friday on Instance Scan. And now, wa...

Article

Resolved! Custom Table licensing

We don't have a separate app engine licenses but we got 50 custom tables with ITSM. Does anyone know if we can use those tables to build a custom app for our Health and Safety team (around 30 fulfiller users) without any additional cost?If not, would...

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Sys user group read only

Why is this sys_user_group record read only, tried with security_admin as well

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Blog: ServiceNow to Github Integration

Automatically Create JSON Files in GitHub from ServiceNow RITMsModern DevOps workflows often require storing structured request data from ServiceNow into external repositories like GitHub for automation, auditing, integrations, and CI/CD pipelines.In...

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Go error "300 validation failed: assignment_group_1 must be Yes before closing" after closing SCTASK

After selecting Close Task on SCTASK 100, I got the following error message: "Task 300 validation failed: assignment_group_1 must be Yes before closing | assignment_group_2 must be Yes before closing | assignment_group_3 must be Yes before closing | ...

Question

Multi Row Variable Set: Limit Rows

Limit Rows First thought To limit rows a quick search brought us to several sources mentioning: var field = g_form.getField("multiple_approvers"); // multi variable set name if (field != null) { field.max_rows_size = 3; // number of rows allowe...

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Scripting and Coding
Service Portal Development
User Interface (UI)

Need to generate and download Excel with a button on Catalog Item

Hi All, I need a button/URL on catalog item form. on click, I need an excel sheet need to be generated and downloaded with prepopulated data from the catalog variables along with headers. Please suggest. could you please help me with the approach/de...

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Record producer in workspace

How to add a record producer as form in workspace.

Question

PCI blocking on LUHN format

PCI data can easily be entered into Task records (e.g. Incidents and Cases) and be maintained, and without Data Discovery it could take sometime for it to be anonymise it. A business rule checks before an insert or update, to check whether any fiel...

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Planned start /end date should be editable for admin and Group A in all states

Hi Team ,I have a requirement where the Planned Start Date and Planned End Date should be editable in all states for Admin users and members of Group A . For users who are not part of Group A, these fields should be editable only when the record is i...

Question

One notification email for all teams when a case is assigned

Hi,The requirement is 'Please merge all email notification for when a case is assigned in one email notification instead of different emails for each team.In the filter, user "not any of" so teams receive these notification by default with the abilit...

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