Pending approval or approval group details in RITM worknotes activity

Keerti2
Mega Expert

Hello All,

May i know the BR code to get the pending approval details in RITM  worknotes activity ?

I have this requirements for all catalog workflow approvals , few of approvals for manager and few of them group approval  which are from sysapproval_approver table.

kindly help.

 

1 ACCEPTED SOLUTION

The answer has still already been given - 2 business rules.

View solution in original post

9 REPLIES 9

Vandana4
Kilo Expert

Thank you for helping code , But for Pending group  appearing both group name and group members details 

Example : if group contain 20 group memebers , 20 pending approvals appearing .

Request you please help for update "Group Name" instead of group members.

 

Hi Vandana,

in that case only have BR on Group Approval table

Do you not require user pending approval information?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Brad Bowman
Kilo Patron
Kilo Patron

? I gave you a solution to this with a second Business Rule, and a modification to the first.

Vandana4
Kilo Expert

My workflow contain both user and group approvals.

When user approval require only that user name should be appear like "Approval pending" with that user

 

when Group approval needed it should be updated "Approval Pending" with ....group.

---

But currently below process following

When user approval require only that user name should be appear like "Approval pending" with that user (working fine)

 

when Group approval needed it should be updated "Approval Pending" with ....group and updated in worklog with group members approvals also (not working as expected , i need only group details only appear).

 

 

The answer has still already been given - 2 business rules.