Sending additional comments and work notes via rest api script

jyoti29208
Giga Expert

Hi All,

 

I need to pass work_notes and additional comments of an incident via rest API.

Could you please help me how it can be done in BR.

 

Regards,

Jyoti

6 REPLIES 6

I'm Sorry SP, i did not see notification of your question (and i think i had meant to include a screenshot in the prior msg), hopefully you resolved your question but if not:

I accomplished this in the Script Include  payload to be used with integrationhub.basically copied the oob payload builder script include so to modify it.  it looks like below, i have many things commented out but of course could use those too. see highlighted part for the comments/worknotes part: 

find_real_file.png

find_real_file.png

Hi

 

Could please help me in this

As I am using Put method and under my BR I added this line with

 

r.setStringParameterNoEscape('work_notes', current.work_notes.getJournalEntry(1));

 

I pass the value like above but it's not working could u please help me.