Sending additional comments and work notes via rest api script
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-02-2020 10:39 PM
Hi All,
I need to pass work_notes and additional comments of an incident via rest API.
Could you please help me how it can be done in BR.
Regards,
Jyoti
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-19-2021 11:28 AM
I'm Sorry SP, i did not see notification of your question (and i think i had meant to include a screenshot in the prior msg), hopefully you resolved your question but if not:
I accomplished this in the Script Include payload to be used with integrationhub.basically copied the oob payload builder script include so to modify it. it looks like below, i have many things commented out but of course could use those too. see highlighted part for the comments/worknotes part:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-09-2023 09:53 AM
Hi
Could please help me in this
As I am using Put method and under my BR I added this line with
r.setStringParameterNoEscape('work_notes', current.work_notes.getJournalEntry(1));
I pass the value like above but it's not working could u please help me.